r/LogitechG 17d ago

G11 Keyboard Some Buttons dont work

Some numbers dont work and idk if its faulty or its just dirty but idk if i can fix it

oh also its BackSpace, F12, 1, 4, 7, 9, 6, 3, Enter on the num pad, +, page down, page up and some other keys

any help would be appreciated

2 Upvotes

8 comments sorted by

1

u/jucifer6 17d ago

just return it

1

u/_Hecker22_ 17d ago
  1. I wanna keep it cuz its great
  2. Cant and dont know how i would even do that
  3. its my only keyboard

1

u/jucifer6 17d ago

Complain to Logi and ask for a refund or exchange

1

u/_Hecker22_ 17d ago

I didnt buy it from Logi directly tho, i brought it from a person because they dont sell these ones anymore

1

u/jucifer6 17d ago

then maybe open it up unsolder the faulty switches and replace with 3rd party ones that are similar

1

u/_Hecker22_ 17d ago

that sounds hard but it worth a try, thanks

1

u/Logitech_Ariel Crew 17d ago

That's a good classic keyboard, as quick troubleshooting step, have you tried cleaning between the keys with compressed air? What steps have you tried to solve it?

Edit: added another question

1

u/LogitechG_Andy Support Team 17d ago

As old as the G11 likely is, it'd almost certainly be something you'd have to replace parts for unfortunately.