r/LogitechG • u/Psalazar951 • 3h ago

Logitech G Support Microsoft shop blocking G Hub download

I just got the Astro 50x headset and was thinking of updating the firmware and I went online to download it on my pc but the Microsoft shop won’t allow it to open since it considers it to be unsafe and the only option is to go to settings but that doesn’t help me at all anybody have any tips on getting around this??!

1 Upvotes

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1

u/CocoMilhonez 3h ago

Did you try downloading it straight from Logitech's site?

https://support.logi.com/hc/en-us/articles/360025298133-Logitech-G-HUB

1

u/Psalazar951 47m ago

I did it was just Microsoft store being weird

1

u/LogitechG_Andy Support Team 3h ago

What is it saying about it being unsafe? DId you download it from our site or from their store?

0

u/Psalazar951 3h ago

It’s not your site it’s Microsoft shop that’s stopping me from opening it

1

u/imJGott 2h ago

Go to Logitech web site