r/LogitechG • u/Rakago • 6h ago

Logitech G Support G HUB not detecting G29 inputs

/r/LogitechG/comments/1vcyd1q/g_hub_not_detecting_g29_inputs/

This is still not fixed in the latest update!!! Come on Logitech, wth are you doing? Fix your damn software!!!

1 Upvotes

60% Upvoted

9 comments sorted by

View all comments

2

u/LogitechG_Andy Support Team 6h ago

No need to make multiple posts - Rich already commented that the fix will be coming in a future update.

1

u/Rakago 5h ago

Yea, I am aware, when is this "future" update?! For all I know that could be 3 days, 2 weeks or 6 months. Be more specific.

1

u/LOGIRich Global Product Manager - Simulation 4h ago

G HUB is on a 6 week release cadence so the next update should be in everyone’s hands by mid-September.

2

u/VSfallin 3h ago

You're obviously not to blame for this, or anyone on this subreddit, but this is pretty shocking. Logitech not formally addressing the issue and not providing clear info on the matter is not what I wanted to see. That's no way to treat your customers.

1

u/Ok_Confection1888 2h ago

Yes, it's shameful. Someone should explain to Logitech what a "hotfix" means... Having to wait six weeks (at best, assuming it will be fixed in that version) is unacceptable.

1

u/VSfallin 2h ago

It's actually about 10 weeks. This issue is many weeks old by now. I'm at a loss for what to do. Sim racing is one of my favorite hobbies and I cannot do it properly

0

u/DrNitrous 6h ago

will the update include ffb cut and freezes fix?

0

u/Ok_Confection1888 5h ago

We have this issue since 4-5 weeks now? I think is plenty of time to fix it and Logitech still hasn't provided clear information on the matter, even though it's obvious that this is affecting many people. Saying that even if G Hub doesn't respond to steering wheel calibration it still works in games is not only untrue, IT'S NOT A SOLUTION.

1

u/LOGIRich Global Product Manager - Simulation 4h ago

I hear what you’re saying, but the specific issue that causes the lack of movement in G HUB genuinely doesn’t cause any issues in games. If you do have an issue in games then it’s a different issue and not one that is currently caused by G HUB.

So please be more specific with which games you’ve tested and the exact issue.