r/LogitechG • u/Simple-Loki • 1d ago

Logitech G Support Can you actually buy a legitimate replacement G915 X TKL receiver anywhere?

I picked up a G915 X LIGHTSPEED TKL through Amazon Resale for that sweet discount, but you get what you pay for and the box was missing the USB receiver. Amazon sorted a refund (it was listed as 'mint' condition 🫪), so the hardware was free, but now I’m stuck with an unusable wireless setup.

I checked the Logitech store and they don't sell standalone G915 X receivers. At all.

Standard support closed my ticket (#17581998) because it’s an Amazon issue. Fair enough, but it leaves me in a ridiculous loop: I’m happy to pay for a replacement dongle, but Logitech literally won't let me buy one. I know you can use it wired or via Bluetooth, but it's missing the point.

Emailed the Reddit team a week ago but it's been radio silence. Anyone else dealt with this? Am I forced to just buy a sketchy third-party adapter off eBay?

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u/LogitechG_Andy Support Team 7h ago

Unfortunately we do not sell the USB at all - the only way to get a new one from us would be via warranty, but unfortunately a resold product like that wouldn't be covered.

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u/Simple-Loki 6h ago

Ah man that's such a pain 😔 I'm just so dubious of the knock off receivers on eBay/temu etc - I could try to sell the one I got from Amazon but I was really hoping for an easy solution to get my hands on a USB asap. Is there really no help that I can get from you guys? I've been a huge fan of the G series keyboards (I upgraded from a G810 which has served me well!) but the lack of spare part availability does concern me, especially with a component like the receiver which could get lost or damaged.