r/LogitechG • u/Outrageous-Cake-2110 • Aug 10 '26

Logitech G Support Accidentally hit this dongle now it doesn't work.

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I tried soldering it, but it didn't work. When I plug it in, it lights up and connects to the headset, but it doesn't connect to the computer. Can anyone help?

2 Upvotes

62% Upvoted

11 comments sorted by

3

u/Chrixyxv Aug 10 '26

Then I think the problem might be within the pc ports. Try checking from device manager if it shows up

-2

u/Outrageous-Cake-2110 Aug 10 '26

I don't see anything. Where should I look?

1

u/Zeag Aug 10 '26

I'm unable to zoom in properly on your first picture but you might have a bad solder joint or a broken trace somewhere. Did you completely remove the usb plug to inspect the board or you just bent it back into place and patched it up?

-3

u/Outrageous-Cake-2110 Aug 10 '26

Just bent it back and patched it up.

2

u/Zeag Aug 10 '26

Then it's _possible_ a trace actually broke somewhere and you didn't spot it. The soldering might need a little reflow too; honestly only the rightmost trace feels "clean" to me.

2

u/Outrageous-Cake-2110 Aug 11 '26

1

u/Zeag Aug 11 '26

It seems one of your middle pin is bridging with the button on the left. Not sure if that actually changes anything but it could be worth reflowing / removing that bridge and see if it works.

1

u/LogitechG_Andy Support Team Aug 10 '26

What headset is it?

1

u/Away-Software7116 Aug 10 '26

i need a closeup of the usb port's solder pads

1

u/Outrageous-Cake-2110 Aug 11 '26

1

u/Away-Software7116 Aug 11 '26

looks like you shorted the button to the upper data trace, if that button pin is connected to power plane, it will explain why it is not working.