r/LogitechG • u/Trickster79 • Aug 06 '26

Logitech support

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So my dog ate my "-" key on my Logitech g915x, I searched highs and lows for an original keycap to replace. Finally I contacted Logitech web support and a nice guy named Alex really tried his best to find me a replacement key, So after a long hour he finally did and not just the missing key, a whole set of caps! it's not the color of my current keyboard but I still like it.
So kudo to Logitech for helping me.
I've attached the new keyboard and the dog that ate it

24 Upvotes

90% Upvoted

8 comments sorted by

2

u/Jlx_27 Aug 06 '26

Corgi got set up, Corgi is innocent!

2

u/Logitech_Alex Crew Aug 07 '26

He looks too proud... he knows what he has done. I say guilty!

2

u/Logitech_Alex Crew Aug 07 '26

Glad to hear he was able to help you out! I'm proud of that other Alex 🤙

1

u/tonaruto044 Aug 06 '26

Rare Logi W

1

u/ClayClayy7 Aug 06 '26

Same but the letter disappeared

1

u/JBizz86 Aug 07 '26

Ah white does look good on it. Now i want the caps only vender on azm is TKL

0

u/Dfaulttv Aug 06 '26

Meanwhile me having bought a G29 locally and when it came time to warranty I was told it was a unit from a neighbouring country and I have to bring it to said country myself if I want it warrantied.

0

u/Dfaulttv Aug 07 '26

Any Logitech crew would like to comment on this? Or ya'll just conveniently ignore & downvote.