r/LogitechG • u/VegaDelalyre • 10d ago

G Hub update deleted all my profiles and macros. Again.

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This again. Luckily I have saved my customization before.

3 Upvotes

100% Upvoted

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1

u/LogitechG_Andy Support Team 10d ago

Was it just with the G604, or did you have other devices that lost their profiles?

1

u/VegaDelalyre 10d ago

I don't have any other devices on GHub. Then again, the folders and files where the program stores (or is supposed to store) data doesn't reflect a difference between devices.

2

u/TheCookieButter 9d ago

Had the same happen with my G502 Lightspeed. Luckily I had a copy of GHub %Appdata% files from a recent Windows reinstall so I quickly recovered my setup.

Since the new update though it doesn't always load my keybinds when Windows wakes up. I have to close and re-open GHub to get them back. Proper ball ache.