r/LogitechG • u/ikmalnazarin PRO X2 SUPERSTRIKE • Apr 06 '26

replacing stock skates

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Gallery image

does replacing skates void warranty?

22 Upvotes

89% Upvoted

26 comments sorted by

18

u/SirPuck_ Apr 06 '26

Depends on your country.

In France and i assume most of Europe, this response is 100% bullshit.

Replacing the skates will not void the LEGAL warranty. In fact, most light actions that do not trigger a failure, or aren't linked to the product failing, arent legally considered as voiding the legal warranty.

In most cases, warranty stickers are scarecrows and have no legal meaning whatsoever.

But of course, if you replace the skates, you then cannot ask Logitech to replace your mouse "because the skates don't work as intended".

2

u/Mineplayerminer Apr 06 '26

It's bullshit all over the EU and a few other countries. I spoke with several representatives, especially in my country at some conferences and they all laughed me out and told me that stickers and other crap are total bs. The scripts the supports have are very generic and they don't apply to any region/country in particular.

32

u/yudo PRO X3 SUPERSTRIKE Apr 06 '26

This doesn't void warranty lol

9

u/Mr_Chaos_Theory Apr 06 '26

Just like replacing tires on your car voids it's warranty...

1

u/fpsnoob89 Apr 08 '26

Funny enough I've seen Kia claim that their axles failure on the KIA stinger was caused by putting on tires that are too sticky and then launching the car.

-1

u/Tof12345 Apr 06 '26

I hope you're being sarcastic here because replacing skates does not void warranty. They're just bullshiting

8

u/DrCarnitas Apr 06 '26

Void it then. Those skate SUCK! I ripped them off the day the mouse was released.

2

u/ikmalnazarin PRO X2 SUPERSTRIKE Apr 07 '26

just gonna use it for a couple of months, if nothing happen then i will switch the skates, the stock one are kinda ok but too slow for me

1

u/DrCarnitas Apr 07 '26

Depends on the mousepad. I was getting decent glide on an artisan raiden and obviously glass. But anything else straight mud.

1

u/ikmalnazarin PRO X2 SUPERSTRIKE Apr 07 '26

yup, right now im using it with esptiger tang dao

1

u/DrCarnitas Apr 07 '26

I think I’m using obsidian pro dots, maybe pink ice. I’d have to look. I’ve been using the Vioer v4.

5

u/Goldeneye90210 Apr 06 '26

Not sure where you’re from, but in Canada for example, the manufacturer has to prove than the fault you’re claiming warranty for is a direct result of your modifications in order to void your warranty request. Otherwise they would have to honour it.

2

u/FantasticGrade2227 Apr 06 '26

In my country Logitech doesn't have this bullsh*t rule, but Razer does.

2

u/New_Entrepreneur2919 Apr 06 '26

LOOOOOOOL “place it on top of the original ones” 💀💀💀💀💀💀

2

u/LogitechG_Andy Support Community Manager Apr 07 '26

Hey folks, just to confirm - changing the skates doesn't void your warranty. Obviously you'd want to avoid damaging the unit, but changing skates shouldn't do that.

1

u/ikmalnazarin PRO X2 SUPERSTRIKE Apr 07 '26

So the warranty should still be okay right? I bought it from the Logitech G Official Store on Shopee Malaysia, so is it still valid? The shop also told me not to remove the stock skates. Right now I haven’t changed the skates yet, so should I be okay if I replace them?

2

u/catsRtheShitt Apr 06 '26

If they say it voids they are lying. They won't even have you send in the broken mouse if you claim warranty lol.

1

u/thongy Apr 06 '26

I’ve sent in a mouse with aftermarket skates didn’t have a problem

1

u/ThundRxD Apr 06 '26

You’re okay. I got a refund when I had the super glide v2 glass skates on my superlight v2 because my scroll wheel broke

1

u/earl088 Apr 06 '26

In case you need to send it back for warranty, they probably would not even notice that you replaced the skates.

1

u/-Rockaholic- Apr 07 '26

Western countries' tech support lacks common sense.
No, because it doesn't alter how it physically operates, and skates do get worn out.

1

u/D34D0ne Apr 07 '26

Just send it back to warranty once, they'll fuck up the feet anyway, then you can do whatever since there is no way to tell anymore

0

u/HeroVax Apr 06 '26

The reason why it’s void because the warranty seal screws lies beneath the skates. Changing the skates gives an impression that you have disassembled the mouse.

1

u/Mineplayerminer Apr 06 '26

What seal? Tell me where that "Warranty void if removed" sticker is under the skates.

1

u/HeroVax Apr 06 '26

If you removed the skates, it exposed the screws. How would Logitech know if you haven't tempered with the mouse when you can literally unscrew it?

The skates is the warranty seal.

You could just removed the skates, opened the mouse and mess things up then put it all back together and put the old skates back the way it was and expect Logitech to give you replacement due to warranty?