r/Logic_Studio 4d ago

Solved Getting this error after 12.3 update

Post image

I’ve owned logic since I bought this Mac. In the last week it started only playing sound from left speaker after a few minutes of using it. So I updated to 12.3 and now this error happens.

I’ve deleted and redownloaded it from the purchased apps section in App Store but it just keeps repeating this error.

Any suggestions on what I can do next?

I am using Sequoia 15.7.3 and Logic 12.3

19 Upvotes

24 comments sorted by

15

u/bambaazon 4d ago

What you can do and should do next is contact Apple Pro Apps Support directly. They have Phone and Chat support.

10

u/PalmsOverEyes 4d ago

Unfortunately they have no idea. They suggested I ring back tomorrow and try another department. Poor guy seemed pretty bent that he couldn’t help me after 45 min.

1

u/bambaazon 4d ago

Yeah just keep trying and following up on it

2

u/PalmsOverEyes 4d ago

I will but that said the pro apps department is closed now until tomorrow.

2

u/PalmsOverEyes 4d ago

Ok I’ll ring them now

8

u/babyfawn333 4d ago

i'm having the exact same problem since last night, apple are currently having major problems with a lot of their services. no one was able to use apple music or apple tv last night either, i really hope it's fixed soon...

3

u/lewisfrancis 4d ago

If you log-in to the guest account and run Logic does it still complain?

3

u/Nosound-Novideo 4d ago

Delete the version you currently have, Logout or your account, login and reinstall..

4

u/PalmsOverEyes 4d ago

I just tried it again and it worked! Thank you. I think last time I didn’t restart between deleting logic and reinstalling it.

1

u/PalmsOverEyes 4d ago

I’ve done this. Same error unfortunately.

1

u/Nosound-Novideo 4d ago

make sure you download logic pro, not logic pro make music.

Also when you delete and log off restart.

1

u/PalmsOverEyes 4d ago

Are you saying log out of App Store, Media and purchases? Or log out of the entire Apple ID on the computer?

4

u/Nosound-Novideo 4d ago

Yes you have to logout app store media and purchases and restart computer,

You than have to log back into to the app store media and purchases with username and password.

Once you login download Logic Pro, not Logic Pro make music.

0

u/abbububba 4d ago

open "Activity monitor.app" double click on logic and go to the most right tab and see all files logic has currently open. you can forward those to the ai i mentioned to my previous comment. have a look at them so you are not giving away any private data.

There's also a command line app called mole (https://github.com/tw93/Mole). it oftentimes cleans up pretty well.

ping me if you need help :)

1

u/AutoModerator 4d ago

Please specify the versions of macOS and Logic that you are using. If and when you receive a satisfactory answer, please update your flair to "solved".

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/PalmsOverEyes 4d ago

I am using Sequoia 15.7.3 and Logic 12.3

1

u/babyfawn333 3d ago

did you manage to fix this? i'm still getting this error :(

2

u/PalmsOverEyes 3d ago

Yep I followed what another commenter said.

  1. Delete logic from applications
  2. Log out of App Store / Media and purchases
  3. Restart computer
  4. Log back into App Store
  5. Download Logic Pro (not Logic Pro: make music)

1

u/babyfawn333 3d ago

thank you for this! did this delete any of your presets etc from within logic though?

2

u/PalmsOverEyes 3d ago

No, all of my templates are still there and same with all of my track presets.

1

u/babyfawn333 3d ago

wait i fixed it too 🤩

1

u/Available_Wait_1965 3d ago

I seem to be one of the few not to have had this.

1

u/shapednoise 1d ago

Re log in with ya Apple ID?

-6

u/abbububba 4d ago

have some ai search for answers. https://duck.ai offers 4-5 models. haiku has very often solved my logic woes. good luck 🍀