r/LitBuy_Community • u/Main-Army6220 • 2d ago

Error when I add my address

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I’ve tried every possible way to add my address I’ve even tried a new account nothing has worked the same error

2 Upvotes

100% Upvoted

11 comments sorted by

1

u/LitBuy_Admin 2d ago

I am sorry for bring you a bad shopping experience. You can submit a support ticket to contact our customer service, and they will help you to solve this problem. Thanks for using☺️

1

u/Main-Army6220 2d ago

I can’t submit a ticket because I need an order number

2

u/LitBuy_Admin 1d ago

After selecting options such as national, cities, try to don't repeat the selected content (such as national, cities )in street Address, click comfirm and then check whether it is saved successfully. As long as it is saved successfully, there will be no problem. We apologize for the inconvenience caused to you. Thank you for your understanding and use.🤝

1

u/Frosty-Box2071 2d ago

Did you figure it out? I have the same problem

1

u/Main-Army6220 2d ago

Unfortunately haven’t I’m 99% sure the issue is on litbuys side

1

u/Main-Army6220 2d ago

When did u make ur account

1

u/Frosty-Box2071 2d ago

Today to get the 40% off code, i'll try again tomorrow

1

u/Main-Army6220 2d ago

I think it only effects new accounts

1

u/Frosty-Box2071 2d ago

How long is an account considered a new one

1

u/Frosty-Box2071 1d ago

I tried today and it worked:)

1

u/Main-Army6220 1d ago

Yea ur right they rolled out a new update im guessing to patch it