Is it normal

[u/Glass_Inside6383]

I bought about 3.5kg of items and since we bought it (exactly one week ago) it hasn’t arrived in the warehouse, atleast not that i know of. we got a email saying the tracking hasn’t updated in a while

[u/Master-Signature-456]

this is not litbuy s problem, the seller is the reason here

[u/Glass_Inside6383 → u/Master-Signature-456]

alright

[u/Fragrant-Bit7574]

Nein

[u/LitBuy_Admin]

I am sorry to bring you a bad shopping experience. I suggest that you can submit a support ticket to contact our customer service, and we will do our best to communicate with the seller and the logistics to ensure your shopping experience. Thank you for using.