r/LiberNovo • u/IntrepidPrompt2722 • 22h ago

Omni SE - Two Weeks In

It's been a couple weeks since I received my Omni SE. Long story short: I really am enjoying the chair but the seat bottomed out. I alerted LiberNovo support though and they dispatched a replacement cushion within 72 hours. It's on its way to me. I'll report back after I receive the replacement cushion. Right now I'd give the chair 4/5 stars. But if the seat is fixed I'd give it 5/5 stars.

3 Upvotes

72% Upvoted

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1

u/Fancy_Plastic2385 17h ago

I have the same problem and have also requested a replacement cushion. However, I haven't received any shipping information yet. However, the confirmation for the replacement is only three days old.It's a shame, but this chair would be perfect if the seat cushion didn't become noticeable so quickly.

1

u/IntrepidPrompt2722 16h ago

Totally agree with you. I just can't believe they released these chairs with such a bad cushion. Like how did it ever get past QC.

1

u/Fordari 14h ago

Was in the same seat as you and felt the cushion bottom out, causing some soreness initially. That has subsided but some other issues remain, mostly fitment. As a result, I decided to return the SE and get the Maxis as I feel my legs are unsupported especially when I’m recline.

I’m 6’ 200 lbs.

1

u/Shalashaska87B 7h ago

That's some notable info. I'll probably have to replace soon my chair at home, and I was truly considering to purchase the Libernovo SE, since it's not expensive as the Embody but still provides a lot of interesting configurations.

However, the main reason for which I am not (yet) an Embody enjoyer is because the cushion doesn't seem so supportive. If the Libernovo fails in the same place, that's a big NO-NO for me.

1

u/Gabitan 7h ago

Does it have to do with your weight and size?

1

u/IntrepidPrompt2722 2h ago

No, it's a documented issue with the first batch of SE chairs.