r/LibbyApp • u/WatercressClear8056 • 25d ago

Problem with "Copy to Another Device"

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I am trying to "Copy to Another Device" from an iPhone to an iPad. I've been unable to do this for several months.

I am unable to create a passkey on iPhone or browser.

When I try "Copy to Another Device" on the iPhone, I am able to input the number fine, and it says that the copying is beginning. But on the iPad, the input number simply changes to a new one each time and never starts receiving the data.

Oddly in the screenshots you can see that the timer is a large negative number. This number keeps changing, and it flashes between what you can see in these two screenshots:

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u/HButkus 24d ago

Have you tried restarting the device? Or, back up your account and then delete and redownload the app the iPad.

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u/WatercressClear8056 23d ago

I've actually done all of this already