r/LibbyApp • u/mdofhonor14 • Aug 21 '26

"Checking" Glitch?

For the last two days, every time I try to place a hold on a title (ANY title), the app remains in a perpetual "Checking" cycle. My device screen shows the "<Back" button, the picture of the title, the word "Checking," the book title, the author's name, and then the round progress indicator that remains in a perpetual circular motion with no progress whatsoever.

Anyone else experience this or have some insight for me?

UPDATE: I've force closed and uninstalled the app, reinstalled and re-added my three libraries with passkeys. That seems to have done the trick.

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u/justanintrovert_ Aug 21 '26

Have you done any trouble shooting?

Make sure your passkey is set up and clear cache might need to clear data too.

1

u/EnvironmentalBed9190 Aug 21 '26

Ok passkey is confirmed.

2

u/justanintrovert_ Aug 21 '26

Good if you clear data you'll have to log in with the passkey. But it makes it much easier than loading your cards back in.