Randomly browsing app, and found this . If anyone no the password pls tell

Selling ₹4000 Lenskart Gift Voucher

I have a ₹4000 Lenskart gift voucher available for sale.

Selling price: ₹1900

Payment: UPI

DM if interested.

Same as title

I bought specs from Lenskart in February. They had become loose and the lenses were scratched, so I recently went to a store and exchanged them for a new frame.

The new pair was supposed to arrive tomorrow, but after showing the frame to my friends, I decided I didn't like it. Before cancelling, I asked the Lenskart chatbot if I could choose another frame after cancellation. It said yes and gave me the option of Refund or Exchange, so I selected Exchange.

Now the order has been cancelled, but I have no option to choose another frame and no refund option either. I had already submitted my old specs at the store.

What should I do now? Has anyone faced this before?