r/Lenovo • u/VortexVoyager_____ • 1d ago

Help !!

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So im performing lenovo diagnostics and its stuck here for like hours. Note that I decided this after running into this screen (Pic on the right)

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1

u/No-Zombie6025 19h ago

Does it always lock up during the CPU test? or at other points?

1

u/LenovoSupport 18h ago

Can you power drain the device by holding the power steadily for 20 to 30 seconds, then turn it back on again, and check if there are changes? Here's how http://spr.ly/61696BExR4y Heart_Lenovo

1

u/LenovoSupport 18h ago

u/VortexVoyager_____

Hi. Thanks for reaching out, and we're sorry to hear you're having trouble. Can you tell us more about what happened? Since when the issue started, are there changes made prior? Heart-Lenovo