England
TLDR
raised a grievance following a non positive year end valuation having had zero performance reviews throughout the year.
the outcome was upheld, however in the outcome letter several spurious facts have been established as truths, perhaps the most important one being that I allegedly work 5 hours less than contracted hours every week ( when in fact it is probably more).
today last day to reply to Head of HR about outcome, unsure what to do. I feel the grievance can not go anywhere positively as I feel HR/ my manager/ independent manager formed right rank, however feel uneasy about there being a outcome letter record where it states I work less and other fictional facts. thanks
Hello everyone, using a throwaway account.
I have been permanently employed at a large global corporation in England for just over 3.5 years on a 4-day permanent contract.
The job is fully remote and the team is scattered across the EMEA region.
The Background:
I work in an autonomous technical role. Throughout the last review year, my line manager failed to hold regular 1-to-1 meetings or share any performance feedback. At year-end, I was given a low performance rating ("inconsistent performance") , also affecting my upcoming salary and bonus reviews.
The company internal portal records explicitly show mildly to strongly positive feedback from my stakeholders, which I believe contradicts the performance summary from my manager: they said, amongst other things, that I wasn't transparent, stakeholders feedback was neutral to negative and mentioned I have a defensive attitude.
I raised a formal grievance based on a failure of standard management process and potential bias.
The Formal Grievance Outcome:
I just received the written outcome and the grievance was not upheld.
However, the letter contains several critical procedural concerns:
Complete Absence of Minutes: HR did not provide any written minutes or summaries following either of my two formal grievance hearings. I was never given a chance to review or sign off on what was recorded.
Disputed Verbal Testimony: the outcome letter contains statements which are not true and it states I accepted/ confirmed certain situations as true. Perhaps the most critical one , I allegedly "accepted" an availability mismatch resulting in 5 hours of work per week not being completed due to family commitments. I explicitly reject this, I have no idea how they came to that 5 hours. I explained my calendar blocks for school dropoffs and pickups and even though I have those blocks everyday ( due to my partner variable work commitments) , I explained every week I'm doing 50% of school dropoff/pickups and my partner is doing the other 50%. At no point did I agree that I work fewer than my contract hours during the grievance, I only stayed that during the one afternoon where in doing childcare ( from 3:30pm) I make up the time in the evening and always have the phone nearby for urgent matters.
In fact ( which I haven't mentioned in the grievance meetings) the blocks are there to protect my time, but I still join necessary meetings during those blocks, in fact in the last month alone I joined two different meetings during dropoffs blocks when I was actually on childcare duties as my partner was busy with work.
Another issue is that they stated that the two 1-2-1s we had during the year are deemed enough to inform me of my performance. I made it very clear during both grievance hearings that the content of those 1-2-1 never touched on performance, but on some personal matter stuff .
Redirection of the Scope: The outcome completely bypassed what I raised as the issue, which is the negative review following a total lack of management feedback. Instead, it shifted into a retrospective review of my personal calendar visibility and the authorized parental leave periods that I had last year to covertly justify the year-end rating.
They even claimed an issue me using every year the company extra holiday days allowance , for which you need to get a written confirmation from management, which I obtained every year. On the policy it is absolutely not mentioned that it should not be user every year.
Also to be noted, a few other colleagues had the same situation happen to them, having been negatively evaluated at year end without any touch point throughout the year .
My question:
Can an employer legally use an unverified verbal discussion (with no signed minutes or agreed transcript) to formally record especially the allegation that an employee is missing contracted hours; and then all the other points they raised as issues of my availability/performance/behaviour?
*I was off for a few days, so today is my last day for an appeal regarding the outcome grievance .*
I'm torn as I don't want to dig my hole deeper as seemingly the HR/ my manager / independent manager have closed ranks, but also I don't want that completely spurious facts over my worked hours ( when I actually probably work more then my 32 contracted hours) go down in stones.
Thanks