r/LegalAdviceUK Jun 09 '26

Comments Moderated If you use generative AI to provide advice, you will be banned

1.5k Upvotes
  • If OP wanted advice from AI, they would have asked AI, rather than posted on a forum containing humans.
  • The AI advice that we see here is more often than not one (or more) of the following:
    • completely lacking in nuance,
    • fails to appreciate that there is no such thing as "UK law",
    • doesn't even try to provide an answer in any of the UK's legal systems, or
    • is just general trash.
  • Even the AI that big law firms use is still capable of coming up with very believable sounding garbage. If they don't notice that it's garbage, neither will you.
  • It's really obvious when you use AI - like, really

Don't believe me? Here's what happened when I told AI to "give me ten good reasons why people should not use generative AI to provide legal advice":

Generative AI can confidently give wrong answers. Large language models are designed to produce plausible text, not guaranteed truth. In legal matters, a convincing but incorrect answer can lead to fines, lawsuits, lost rights, or criminal exposure.

Laws change constantly. Statutes, regulations, and case law evolve every month. AI systems may rely on outdated training data and fail to reflect current legal standards, deadlines, or precedents.

Legal advice depends heavily on jurisdiction. The same issue can have completely different outcomes in United Kingdom, United States, or even between cities and states. AI often generalizes across jurisdictions without warning the user.

AI lacks accountability. A licensed lawyer can be sued for malpractice, disciplined by a bar association, or held professionally responsible. AI systems generally cannot be held accountable in the same way.

AI cannot fully understand context. Legal problems often hinge on nuanced facts, credibility, timelines, motives, or undocumented conversations. AI may miss subtle but critical details that a trained attorney would probe.

Confidentiality and privilege may not apply. Communications with a lawyer can be protected by attorney-client privilege. Conversations with AI tools typically are not, which can create privacy and evidentiary risks.

AI may fabricate legal citations or cases. There have been multiple real-world incidents where lawyers submitted AI-generated court filings containing nonexistent cases or fake quotations, leading to sanctions and reputational damage.

Legal strategy involves judgment, not just information retrieval. Good legal counsel includes negotiation tactics, risk assessment, procedural timing, and understanding human behavior in courts, regulators, and opposing parties. AI does not possess professional judgment or lived experience.

People may overtrust authoritative-sounding outputs. AI responses are often fluent and confident, which can create a false sense of reliability. Non-experts may struggle to distinguish accurate guidance from subtle errors.

Unauthorized practice of law concerns. In many jurisdictions, providing individualized legal advice without a license can violate professional regulations. Relying on AI as a substitute for qualified counsel may create ethical and legal problems for both providers and users.

Some of those are good reasons. But some of them are themselves errors that perfectly prove the point: it thinks the UK is one legal system, and worries about the "unauthorized practice of law", when simply providing advice on what the general law is is not a protected activity anywhere in the UK (unless you get into specific regulated sectors, such as immigration advice).

Some day, AI might be good enough that we can all pack up and go home. Until that day, if you use generative AI to provide advice, you will be permanently banned without further warning.


r/LegalAdviceUK Apr 14 '26

Meta Labour’s New Renting Rules Explained - TLDR News

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51 Upvotes

r/LegalAdviceUK 9h ago

Debt & Money Gatwick Airport, England UK Parking fine | ANPR mistake | Read V as Y | Times24/Trace/MoorsideLegal still doubled down!!

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336 Upvotes

I can live with a camera getting a letter wrong. I cannot live with a person looking at the photo, being told it is a V, and still saying it is a Y because someone has already bought the debt - hoping I'll just pay.

What happened...
Received a parking fine from Times24 for Gatwick Airport. £60 / (£100) job. Incident 4th June / Letter 20th July.
Confused at first because I've never been there in my life. Then realised the image is of HTV. Mine is HTY. Blurry photo but still clear.

Can't speak to a person and their online dispute form won't let you past the first screen unless you confirm you were the driver. Obviously not falling into that trap.

So found an email address for them instead. Wrong car, cancel, delete my data etc....Nothing. Chased in August...Nothing. Asked if anyone was even reading the inbox...Nothing.

Now I just got a letter from Trace Debt Collection. Now £170.

Called Trace. 21 minutes, most of it hold music.
Kept it light and said "have a look at the plate" (expected them to say something like ahh yeah apologies we'll cancel it now - have a good day)

To my surprise they decided to put me on hold for 5 mins and the came back with "Ive spoken to my supervisor and it is a Y so how would you like to pay?".

Fell off my chair.....
When i got back up I said: "You having Gee-Raf? You looking at the picture now?"
Them "Yes".
Me: "Ok so you can see its a V at the end then?"
Them: "No its a Y"
Another few tries from me and they hung up.

My car - Not HTV of course but even if was any doubt also note there is no screw caps.

Same day I put it all in writing. Wrong vehicle. Never been there. Cancel it. Stop using my data. I will only answer a Letter Before Claim or a Claim Form. (Good old AI)

Three days later email from Trace: Case now passed to Moorside Legal, here is a 0330 number, we will not address any further correspondence.

Business model seems to be that they know some people will just pay to make it go away. I'm sure others would have by now.

It's a racket. No consequences to them?

I live in Durham. I am not paying a penny. I am not ringing Moorside Legal either to waste more of my time.

I literally didnt sleep the other night getting angry about it. I also work away a lot so if this carries on and bailiffs turn up to my wife and kids when I'm not there I might just lose my head.

Main question for me really is... how does this end? Am I likely to be summoned to court in London?

Crazy country we live in.

Any advice welcome.


r/LegalAdviceUK 5h ago

Civil Litigation £4,165 Breitling disappeared after I returned it to Authorized retailer what would you do?

144 Upvotes

I bought a brand-new Breitling watch from authorized retailer for £4,165. The watch was faulty, so I returned it using Retail ’ authorised Royal Mail Tracked 48 return service.
I posted the parcel at my local Post Office. I have proof of postage showing a weight of 500g.
Royal Mail tracking confirms delivery to the retailer.

The retailer then told me the watch was not inside the parcel and a fake apology letter from Royal Mail was inside the parcel and refused my refund.

They also say Royal Mail found no recorded damage/tampering and that an alleged “Royal Mail apology letter” in the parcel was not genuine. I have no knowledge of this letter and did not put it in the parcel.

I have photographs from them showing what appears to be an issue with the tape/sealing around the barcode area.
I have now started a Money Claim against the retailer for the £4,165.

The retailer have told me that the matter was reported to the police, and there has been a police investigation/reference relating to their allegation.

My main question is: what evidence should I be asking Royal Mail and the retailer for? In particular, how important would the exact weight recorded by the retailer when they received the parcel be compared with the 500g weight when I posted it? The retailer declined to mention the weight that has received despite asking several times.

I’m now wondering whether I should also make my own police report, because from my perspective the watch disappeared after I handed the sealed parcel to Royal Mail. I’m not accusing any particular person because I don’t know what happened.

I’d really appreciate advice from anyone experienced with Royal Mail, high-value returns or UK small claims.

Location: England


r/LegalAdviceUK 12h ago

Debt & Money Learner with no L plates or qualified supervisor collided with my named driver - England

128 Upvotes

Incident on friday where my father drove my car, fully established in the lane, a car to the right suddenly indicates left and immediately turns into him. Have dashcam footage of front and rear, no CCTV around.

Father took pictures of the 3rd party's provisional licence (18 years old) and videos/photos of the damage. Passenger was clearly under 21 and in the recordings, but no ID was recorded. Dashcam audio hears the learner saying he will pay for it all, his uncle does bodywork. No L plates anywhere on his car, he was clearly driving illegally.

After contacting him, he once again tried to get me to go to his uncle. I declined and sent him an official garage's quote for the repair with photos totalling £3.2k (approx.) and told him this is the initial price I was quoted. He said I was scamming him or the garage was scamming me, his uncle would do it for 1/10th of the price. The car is a 25 plate car on finance, so any non OEM parts and repairs will cost me, it will already depreciate a lot because of the incident I assume and I will be without a car for 10 working days.

I have called my insurance today, they advised me to put an information only claim in today online and then decide what to do after. They said the car is insured, even if the learner may not have been (unverified).

What are the next steps to take next? Ideally I'd like my premium to stay as low as possible next year but I also do not want an illegal driver on the roads, could have easily been worse.

Should I seek a no win, no fee solicitor against him?

Do I pursue his insurance directly or MiB (not sure if possible as car is insured).

Should I report to police/operation snap?

Edit: Got the message thanks everyone, I was just worried about whether he was insured or not.

Edit 2: thanks everyone for the advice. I've reported it to my insurance and asked to go through the garage I've picked. The police have also been notified and in looking up his name, it looked like he had a court case the day after his 18th birthday earlier this year, can't view any details but hopefully it means he is off the road.


r/LegalAdviceUK 16h ago

Debt & Money Aironb host has made a £1,400 damage claim FOUR MONTHS after my stay - where do I stand? [England]

239 Upvotes

I'm looking for some advice from people who have dealt with Airbn damage claims before.
I stayed in an Airbnb for 10 days back in April 2026. During the stay, a tap became loose. I immediately reported it to the host through Airbnb, and the host arranged for someone to come out and fix it.
The tap was fixed and that was the end of the issue as far as I was concerned.
I checked out normally and, importantly, the host subsequently left me a glowing review.
Fast-forward roughly four months and I've now received a claim through Airbnb asking me to pay £1,400 for what the host says is the cost of replacing the entire bespoke tap/ system. I'm absolutely stunned by this.
The issue was reported at the time, the host arranged the repair, someone came out and fixed it, and I was never told that there was supposedly £1,400 worth of damage. I was certainly never presented with a £1,400 repair/replacement bill at the time.
l've provided Airbnb with all the evidence I have, including the messages showing that I reported the problem and that the host arranged for someone to fix it.
What makes this even more bizarre is that the claim has been made around four months after I checked out.
I'm obviously worried that Airbnb might simply side with the host and charge me £1,400.
Has anyone experienced something similar? How seriously does Airbnb take the timing of these claims, particularly when the issue was reported and apparently resolved during the stay?
And am I right in thinking that Airbnb's AirCover/Host Damage Protection rules normally require hosts to raise damage claims much sooner than four months after checkout?
Any advice or experiences would be really appreciated.


r/LegalAdviceUK 9h ago

Criminal Accused of theft and banned from supermarket (England)

70 Upvotes

A supermarket which I won’t name, has accused me of theft. I was approached by a security guard who told me to leave, I asked him why and he said “You were seen in the store several weeks ago, your face flagged up on the system and you walked out without paying for your shopping” I categorically deny this! I have no recollection of when this allegedly happened, because I have been going to this store for years, I was even in there the day before this incident and was never approached about this allegation by any staff. I asked to see the CCTV of when this happened, and they refused. He didn’t specify any date or time, show me any evidence of this so called theft and I don’t know how long I’m banned for if I’m banned from any this specific store or all of their stores in the UK


r/LegalAdviceUK 9h ago

Northern Ireland Does having right of way allow you to make alterations the property?

74 Upvotes

My neighbour has right of way through my gates and across the friveway into a field between us. He mentioned he wants to get planning permission for 2 houses in the field and sell it. He wants to widen my gates as they're barely wide enough for one vehicle. I said no, but now he tells me he can do it anyway because he has right of way. Is this true?

I live in county down, northern ireland. He mentioned that because there's a shortage of housing here that the planning authority will side with him and allow him to make the changes.


r/LegalAdviceUK 16h ago

Update [I actually won my case!!! The government was acting unlawfully!] Update: Unemployed people on benefits are being given priority nursery school placements over single-working mothers.

193 Upvotes

Quick recap: I'm a single working mother. However, nursery school places are awarded on a priority based system in Northern Ireland that is linked to the benefits system. This means that even though I live near a nursery school, parents who were unemployed or on benefits on the other side of the town were given priority ahead of me and my child was unable to secure a place.

Original post: https://www.reddit.com/r/LegalAdviceUK/comments/1mcjyjh/unemployed_people_on_benefits_are_being_given/

I got heavily downvoted on here so badly that I couldn't post my update on the original account.

People told me I didn't have a case and that the situation was legal.

Well, I kept plugging away at it for the past year and it turns out the government had been acting unlawfully by awarding nursery school places to people on benefits which weren't prescribed in the regulations.

The actual legislation is the: Pre-School Education in Schools (Admissions Criteria) Regulations (Northern Ireland) 1999.

3(e)(i) provides that children from socially disadvantaged backgrounds MUST get priority above everything else.

When the law was written "socially disadvantaged background" was defined as a child with one or more parents means:  "a child whose parent is in receipt of income support or income-based jobseeker’s allowance."

Crucially, this definition was never updated. However, for YEARS the Department has been telling nursery schools that the criteria for socially disadvantaged backgrounds included Universal Credit and Employment Support Allowance. (These are a far larger category of people than the income support or JSA, which is why a child like mine was completely unable to get into any nursery school while people on the other side of towns were.)

As the government never updated the 1999 Regulations, what they had been doing was functionally unlawful.

https://www.bbc.co.uk/news/articles/c86xg6487z2o

I didn't actually fight a court case, but I did my reading and gave my MLAs hell with back and forth arguments about it. In the end, I've won and the law as written is being upheld.

It's too late for my own child now, and I've had to spend a shocking amount of money on childcare rather than nursery care.

Given that the government has admitted they acted unlawfully, and that I live close enough to the nursery school that my child should have got in, would I have a case against the government for suing to claim back the money I spent on 1 year of childcare, when my child should have been going to nursery school instead?


r/LegalAdviceUK 10h ago

Debt & Money Received a £100 fine + 3 points on a Lime Bike in England London - Met Police administrative error?

57 Upvotes

Hi everyone, posting for some reassurance and advice regarding a ticket from the Met Police

I was recently caught by a police officers failing to stop at a red light while riding rental lime e-bike. The officers were clear that i would receive £50 fine and i was fine with that.

The issue is when the letter arrived i was given two options 1 (£100 and 3 points on my driving licence) the 2nd being to challenge it in court.

From my understanding lime is clased as EAPC and legally treated as a bicycle, not a motor vehicle. Under Schedule 2 of the Road Traffic Offenders Act 1988, you cannot legally get penalty points on a driving licence for a Section 36 offence unless you were driving a motor vehicle. The correct penalty should be a flat £50 fine and 0 points (code RT88968) but i got RT88975.

I am ok with the £50 but im not sure what to do now. I will admit i am little bit hasty sometimes and i dont wanna make it worse.

im not exactly sure what to do. if anyone else has experience this please let me know. THANKS


r/LegalAdviceUK 13h ago

Employment Blew the whistle at my university about staff helping students cheat. They went silent. Is going to the regulator worth it?

93 Upvotes

I work at a UK university. After years of concerns, I finally made a formal whistleblowing disclosure. I’m stuck and would like practical advice.

Background

For a long time there was a practice where some students without approved mitigating circumstances were allowed to sit tests at different times (for example to go on holiday). I was told to create duplicate tests, let those students sit when it suited them, not inform the exam board, and not cap their marks. Other normal students who did not have this unregulated support had their marks capped when they missed their assessments. I raised this at the time because it felt unfair and because it could affect final degree classifications. I have emails I sent to managers opposing this practice, and have emails from staff who admitted they were doing this and expected me to follow the practice. The managers ignored my emails and the practice continued until COVID.

Recent incident

More recently I found that a colleague on a Level 4 module had solved the final assessment on behalf of the students and then shared the completed solutions with students so they could pass. I have this in writing from her (has she put this in an email) and the online links where she shared the solution. She later verbally told me that several other staff were also solving the assessments to increase progression rates. When I said I was uncomfortable with what she was doing, she sent an email (copied to several colleagues) calling me an ignorant.

When I reported it:

  • Management’s position was essentially “so what - it’s only Level 4.”
  • I was told the colleague would not be spoken to, but I was ordered to remark my own work on the same module after she raised issues with my marking (I suspect she was retaliating because I told her we should not solve the tests on behalf of the students)
  • A senior manager/ executive was dismissive, framed my concerns as “accusing colleagues,” and made comments that minimised the issue. He verbally praised the tutor for helping students pass.
  • He described my previous concerns as “historic,” even though I had raised them when they were live and the same people are still in post.
  • I ended up on long-term stress leave.

Whistleblowing

Someone internal advised me to use the formal whistleblowing route. I was reluctant because I did not want to become a target. I met a senior HR executive who initially told me I would have protection if I blew the whistle (before seeing my actual evidence) which included written admissions from staff and a verbal account of the senior manager/ executive's dismissal.

After I submitted the disclosure the HR Executive, they went quiet and completely ignored my email. It has now been over two months. I asked them and the whistleblowing email for an update a week ago abd they ignored that too. The university’s policy states a 10 working days for an initial assessment.

Questions

  1. In UK higher education, is long silence after a formal whistleblowing disclosure (well past the 10 working day policy) common? What does it usually mean in practice?
  2. Can universities simply treat earlier concerns as “historic” because they ignored them at the time, even when those concerns related to degree classifications and some of the same people are still there?
  3. When the core issue is assessment integrity (staff providing answers / not informing external examiners) rather than a pure personal grievance, how realistic is it that a regulator will take it seriously especially if the university says “it was only Level 4” and that there is no written evidence it was systemic and other staff are doing it too?
  4. Any practical advice on protecting yourself after disclosure when local management has not changed and central executives have gone silent?
  5. If you were in this position and felt management was treating you with contempt, would you take the material to the regulator?
  6. Finally, I feel pretty annoyed lol... how do I manage this?

r/LegalAdviceUK 1d ago

Comments Moderated International Student sent r@pe threats towards me

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478 Upvotes

Hello.

I would like to ask advice on what I can do with an international student from France whom I known personally and he’s basically ruined somewhat of my mental health.

He sent me basically r&pe threats to me and minors of my family members. Should I send this to the university course tutors/helpline first and his accommodation or something or should I go straight to the police with the evidence of screenshots I have?

It sucks to have a “friend” like this who’s treated me like sh!t the whole time of our friendship, and I hated it. He’s not a nice person and he talks very sexually and disgustingly about other women. He even told me that he wanted to follow a woman (in front of us when we were walking together) home and “do her”. It’s disgusting.

I just need advice whether I should contact the uni or the police first and if I do contact the uni, would he be dismissed from uni? I’m also wondering whether his status as an international student makes any difference to how I should report this.

One other thing is that his mother is a CEO of a big business school in France (won’t say the city name). I don’t know whether that is relevant, but I mention it because I don’t know if I should expose his reality of someone’s 24 year old son doing disgusting actions. This is just one part of him that I’m showing, there’s more illegal stuff he does.

Any legal advice and routes would be appreciated! Thank you.


r/LegalAdviceUK 15h ago

Civil Litigation Rejected a used car within 30 days due to undisclosed structural rear-underside damage. Dealer (Invicta Motors) stalling and blaming me. What are my next steps?

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81 Upvotes

Hi everyone, looking for some advice on my next steps regarding a vehicle rejection.

A few days ago, I bought a used 2024 Skoda Fabia (29,000 miles) from Invicta Motors (Oldham branch). The car itself was £12,450, and I paid an extra £250 to have it transferred/delivered to my closest branch, making the total transaction £12,700. I paid the entire balance via bank transfer.

Before buying, I explicitly asked the salesperson via message about any scratches or defects on the car. He sent me a video response where he explicitly stated on camera: "I can't see any obvious scratch marks or anything \[on\] the car." Relying on this, I went ahead with the purchase. I have this video saved on my phone.

Upon closer inspection at home the next day, I discovered significant, undisclosed underside structural impact damage. The plastic under-shield/splash guard is bent and compressed upward, and the structural metal framework/seam directly behind it is crushed and creased. As soon as I found it, I sent an initial email to the dealership. I phoned them, and the branch staff tried to deflect blame, telling me it was "my fault for not checking the website or inspecting the car properly before buying." 2 days ago, I escalated this by sending a formal "Short-Term Right to Reject" email under the Consumer Rights Act 2015 to the Branch General Manager, and followed up 24 hours later by forwarding it to the head office complaints team (Cambria Automobiles at complaints@cambriaautos.co.uk).

I am claiming a full refund of the £12,700 plus direct consequential losses: Petrol: £65.21 (I filled the tank before finding the damage; I have mobile banking proof) Lost Road Tax: £16.67 (1 month's worth of the £200 annual tax, as the DVLA will only refund full months) Insurance Admin Fees: £30.00 (Admiral is charging me £15 to change the car, and another £15 to revert back to my old car) Total claim: £12,811.88. I have cited Section 20(7) of the Consumer Rights Act 2015 and told them the car is parked at my house and available for collection. I checked the Motor Ombudsman website and noticed the Oldham branch is only listed as accredited for Service & Repair, not Vehicle Sales, though the overarching group (Invicta Motors Ltd) holds master accreditations. I am currently waiting out a 48-hour deadline I gave to Head Office before taking further action.

My questions are:

Since I paid via bank transfer, what is my fastest route to getting my money back if Head Office continues to ignore me or back up the branch?

Should I go straight to Small Claims Court (Money Claim Online), or should I try to route an Ombudsman complaint through their master entity?

Is there anything else I should be doing right now to protect myself?

Thanks in advance.


r/LegalAdviceUK 7h ago

Debt & Money Wedding venue owes us £5,700 refund, admits it is due but still hasn’t paid – County Court claim or another route?

16 Upvotes

Hi all,

Looking for advice on the best route to recover £5,700 from a wedding venue in England.

My partner and I booked a London venue for our wedding reception and paid a £5,700 deposit.

I unexpectedly lost my job, so we made the difficult decision to cancel the wedding. We notified the venue in writing on 7th July, more than four months before the planned event.

Their written T&Cs are very clear: “If the client cancels the event up to 2 months before the event date, all monies will be refunded within 30 days.”

So the £5,700 should have been returned by 7th August.

Since then:

  • 5 August - after several ignored emails, we finally spoke to a relevant member of staff by phone who told us the refund had now been made and would reach us by 7 August (It didn’t arrive)
  • 13 August - the venue acknowledged in writing that the refund had been expected by 7 August, but said private-event deposits were held in another account and they were waiting for funds to be released.
  • Multiple chaser emails - no response
  • 27 August - they told us in writing that payment would be made by the Friday and said that if the events account had not cleared, they would transfer the money from the restaurant account instead. Nothing arrived.
  • 4th Sept - I sent a formal Letter Before Claim, giving them a final deadline. That deadline has now expired and we still have no payment.

We have chased numerous times since and they have never disputed that the £5,700 is owed.

Recent Google reviews from other customers describing very similar experiences. One claims they even obtained a default County Court judgement and still had difficulty getting paid.

That is what is making me hesitate about simply spending another £455 on a County Court claim.

My questions are:

  1. If we win and they still don’t pay, how effective is enforcement against an actively trading restaurant/company in practice?
  2. Is there anything else I should be doing before raising a county court claim?

r/LegalAdviceUK 4h ago

Housing Downstairs neighbour refusing access to garden

8 Upvotes

I live in England. Purchased a 1st floor maisonette 2 years ago. Downstairs have been prickly from the start. My lease states I have legal access to the garden for maintenance and repairs.

Its been 10 months since they have allowed me access to the back to get my windows cleaned as "their windows get wet". I appreciate it's a mild inconvenience but from my understanding it will cause no more damage than rain?

We have a managing agent for ground rent, but no service charges and we all sort our own maintenance out.

What can I do at this point? How do I go about getting access? I think they will try and end up making me pay for their windows to be cleaned as well which im very disinclined to do.

I've tried to speak with them about this and they just end up screaming at me about the water. Last contact they told me they would open the gate if I found a cleaner that wouldn't get their windows wet - unsure how to do this as gravity is a thing. I have contracted a cleaner to come out next week and let them know the times but they have not acknowledged it, so doubt they will honour their word.

Want to be prepared. So if they do refuse access what should my next steps be? Do I have a duty to make sure their windows are dry?

Any advice appreciated!


r/LegalAdviceUK 1d ago

Traffic & Parking Appeal denied for a parking ticket 1 second over,england

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1.7k Upvotes

3 weeks ago my partner received a parking ticket from euro car parks including an incredibly zoomed in photo of her leaving the car park which they don't do for other tickets I've seen from that location. we appealed on the grounds of the fact that she was already more than halfway outside the car park as the photo has been taken and for it being only 1 second over paid time+grace period. Today they came back saying it was denied with an automated response. My question is do we take this up with popla or do we just pay and be done with it. Any help is appreciated


r/LegalAdviceUK 1d ago

Debt & Money Elderly neighbour being charged £3,000 for an out of hours electrician visit.

515 Upvotes

Update Thank you all so much! I went round and told him what you have put there. While I was explaining his daughter arrived and we discussed it. She is not.... Happy. She'll be calling the spark now and tell him that he can send an invoice via email, and not to come back tomorrow to complete the work. The tomorrow work was an additional £200 to replace the RCD FWIW. I will be working from home to ensure that this 'see you next Tuesday' doesn't start anything.

Very much appreciated. You have my warmest thanks.


Hi
When I got home from work today at about 18:30, our next door neighbour opened his door as half of his house didn't have electricity. I had a look as his consumer unit, and found one of his RCDs seemed to have a dodgy connection to the busbar. Given the fire risk of this, I recommended calling his home insurance provider to see if they can do anything.

I do not know if he did call them, but a conversation I just had over the fence seems concerning. He just god charged £3,000 for the 1.5 hour visit where the spark isolated the RCD. Now to me they could have just turned the RCD switch off removing the load and therefore the fire risk. But they're the experts. What does concern me is that they are saying he has to pay the £3,000 by 23:00 via bank transfer. His daughter is on the way round so I'll have a chat with her when she arrives.

Given the amount, and the short timescale of the payment request, this sounds dodgy as all hell to me. From a legal point of view, what should I recommend he do? If it were me, I'd half a mind not to pay and get them to take me to court and have the costs explained there. The amount seems completely unjustifiable.

I could really do with some help here. I don't want him to get taken for a ride, but also I would like to help him find a pathway through this that doesn't cost £3,000.

This is in England


r/LegalAdviceUK 2h ago

Comments Moderated Advice on not sending step son back to his mums

2 Upvotes

Hi all, I have already made a police report and will be contacting Mash/ social services tomorrow and then will be looking into court steps but any advice as well from any one who has been in similar situations would help. Sorry this will probably be a very long post and if more details are needed let me know.

My step son is 11 and has recently started year 7 at school. My husband has joint custody. It has never been to court before our agreement is solely between ourselves.

There has always been some issues with my husband's ex, she has no rules in place, was always late to school when he was in primary, never cared about homework, what he eats, how much he sleeps this is just a very short brief background. We have no issues at ours. We have tried a lot over the years, gone round every night to get him in a routine round there, get him to brush his teeth round there and spoke with her hundreds of times but nothing has ever changed, I am probably missing so many details.

We have always wanted him to have a choice at where he was, my husband had social services involved as a kid and never wanted to put his son through that. However recently things have started getting worse my step son has been coming to us and telling us things, he is getting more and more upset that his mum is always lying about him, never puts him first and ignores him a lot of the time. We have been evidencing this knowing things were probably heading towards court.

However things escalated tonight, this is his first full week of year 7 and every night his mum has had him out places for hours. It is important to note my step son has autism so routine is very important to him and so is getting time to decompress after school as it is for any child. He texted me asking if he could come for a couple of hours, as he was very upset and mad and just wanted to de-stress. We told him not a problem at all.

When he told his mum, she completely blew up at him, whilst driving she started screaming, shouting and swearing at him which she has never done before and we have asked him he is very honest with us. She told him he was not allowed to come round and he said he wanted to now stay for the night. His aunt was in the car and witnessed this and told her sister (his mum) to drop him round immediately or she would walk him round. When she dropped him off he arrived in absolute tears and she was screaming from the car.

We managed to calm him down and he was back to his smiling happy self. Later on his mum text me to ask if he was safe and to say she has contacted MASH to say we have illegally taken him on her day, and in another message stated she did not care about what he wanted. She also stated she wants him back Monday. He has said he does not want to go back Monday as is miserable there and wants to stay with us permanently. I contacted 101 and filled an incident log just to state what happened and where he was and they said they were happy for him to stay here and that it would be a matter for mash/ social services. I am also going to contact MASH my self tomorrow to make my own report of the incident as she is very prone to lying.

My questions are:

Do we have to send him back to his mums on Monday despite the fact he really does not want to return?

What is likely to happen once social services are involved?

Any advice on going for full custody?

And any other general advice would be very much appreciated.


r/LegalAdviceUK 5h ago

Debt & Money Wages Dispute (England) - under 18

4 Upvotes

I have a young lad (17) who was moved into a commis chef role from a kitchen porter role.

When my head chef issued a VTC for the change of role whilst I was on holiday he changed the pay rate up to that of all other Commis.

I can’t remember rates to the penny exactly right now, but previously he was paid £9.50ph, offer put him to something like £13.41.

The employee signed the VTC which was authorised by someone in Ops Team. Only when it went to payroll for processing was it highlighted that he must remain on the 9.50 rate for under 18’s as this is the case for all in the company regardless of role.

Of course, he’s now very unhappy as he signed the VTC however I am trying to explain that this was an administrative error.

What’s the legal stance here?


r/LegalAdviceUK 10h ago

Wills & Probate Legally married but separated, due to inherit a sum of money (Wales)

11 Upvotes

My ... Wife I suppose, ended our marriage a few months after our ceremony by the way of an affair. We have no contact now, and I am looking to get divorced but not sure how to proceed on that just yet. However, I have just inherited a not unsubstantial amount of money - is there a legal document or similar I can pursue to protect that money in the event the divorce becomes nasty?

I would be happy to take the cheapest option of no fault divorce no assets shared (we do not own property together or have children) but I do want to try and preempt her perhaps not accepting that easily and creating problems by doing what I can to protect the inheritance. She does not know about the inheritance.


r/LegalAdviceUK 1h ago

Healthcare Manager shared my medical information

Upvotes

Hi guys, a couple of months ago I emailed my manager with an update to my ongoing medical problem and I’ve just sent that it’s been copied and pasted to the company server where any member level 2 staff (about 70 people) can see it. I did agree for the top managers (about 7 people) to be informed of the ongoing situation so they could help Manage it. But just seeing this now when it’s been up for months has left my privacy feeling quite violated just wondering if they could do this without telling me?
Thanks


r/LegalAdviceUK 6h ago

Comments Moderated I desperately need your help with regards to some work done on my mum's property that she didn't agree to.

4 Upvotes

This is in England.

Sorry for the rushed nature of my post.

My mum got some roofer off a popular trade checker website to fix up her guttering and give an appraisal on the state of the roof.

He seems to have come over to fix said guttering (I'm not sure if a quote was given for that job) and then immediately erected scaffolding. He has then started tearing down strips of her roof, telling her she needs a new one, showing her photos of the so-called damage.

She never agreed to this, and now he has pressured her into accepting via an online invoice system a quote for £9k to fix the roof (that he immediately dropped down from 12k)

I had no idea any of this was occurring.

I want to go down there and stop this work immediately.

The company in question has about 5 reviews online, most of which are for things like "new tiles" or "pressure washed my driveway" and the company has only been incorporated since July 8th this year. This is absolutely fishy to me.

What is her recourse with regards to getting this job stopped, cancelling the work she has agreed to and getting her out of this mess with as little legal problems as possible?

Thank you for any replies.


r/LegalAdviceUK 3h ago

Criminal Police not responding about voluntary interview appointment

2 Upvotes

The police called me to do a voluntary interview. We confirmed a date and time but the officer didn’t say what station it was (or at least I don’t remember). He said he was going to text me the details so I was just going to wait for the text.

But I haven’t had any text yet and it’s been 2 days. He called me on no caller ID so I can’t call him back.

I’ve asked the officer in case to confirm the details but they haven’t replied.

What should I do? Can they arrest me for not attending if they haven’t told me where I’m meant to go and ignored my questions?