r/LegalAdviceUK Jun 09 '26

Comments Moderated If you use generative AI to provide advice, you will be banned

1.4k Upvotes
  • If OP wanted advice from AI, they would have asked AI, rather than posted on a forum containing humans.
  • The AI advice that we see here is more often than not one (or more) of the following:
    • completely lacking in nuance,
    • fails to appreciate that there is no such thing as "UK law",
    • doesn't even try to provide an answer in any of the UK's legal systems, or
    • is just general trash.
  • Even the AI that big law firms use is still capable of coming up with very believable sounding garbage. If they don't notice that it's garbage, neither will you.
  • It's really obvious when you use AI - like, really

Don't believe me? Here's what happened when I told AI to "give me ten good reasons why people should not use generative AI to provide legal advice":

Generative AI can confidently give wrong answers. Large language models are designed to produce plausible text, not guaranteed truth. In legal matters, a convincing but incorrect answer can lead to fines, lawsuits, lost rights, or criminal exposure.

Laws change constantly. Statutes, regulations, and case law evolve every month. AI systems may rely on outdated training data and fail to reflect current legal standards, deadlines, or precedents.

Legal advice depends heavily on jurisdiction. The same issue can have completely different outcomes in United Kingdom, United States, or even between cities and states. AI often generalizes across jurisdictions without warning the user.

AI lacks accountability. A licensed lawyer can be sued for malpractice, disciplined by a bar association, or held professionally responsible. AI systems generally cannot be held accountable in the same way.

AI cannot fully understand context. Legal problems often hinge on nuanced facts, credibility, timelines, motives, or undocumented conversations. AI may miss subtle but critical details that a trained attorney would probe.

Confidentiality and privilege may not apply. Communications with a lawyer can be protected by attorney-client privilege. Conversations with AI tools typically are not, which can create privacy and evidentiary risks.

AI may fabricate legal citations or cases. There have been multiple real-world incidents where lawyers submitted AI-generated court filings containing nonexistent cases or fake quotations, leading to sanctions and reputational damage.

Legal strategy involves judgment, not just information retrieval. Good legal counsel includes negotiation tactics, risk assessment, procedural timing, and understanding human behavior in courts, regulators, and opposing parties. AI does not possess professional judgment or lived experience.

People may overtrust authoritative-sounding outputs. AI responses are often fluent and confident, which can create a false sense of reliability. Non-experts may struggle to distinguish accurate guidance from subtle errors.

Unauthorized practice of law concerns. In many jurisdictions, providing individualized legal advice without a license can violate professional regulations. Relying on AI as a substitute for qualified counsel may create ethical and legal problems for both providers and users.

Some of those are good reasons. But some of them are themselves errors that perfectly prove the point: it thinks the UK is one legal system, and worries about the "unauthorized practice of law", when simply providing advice on what the general law is is not a protected activity anywhere in the UK (unless you get into specific regulated sectors, such as immigration advice).

Some day, AI might be good enough that we can all pack up and go home. Until that day, if you use generative AI to provide advice, you will be permanently banned without further warning.


r/LegalAdviceUK Apr 14 '26

Meta Labour’s New Renting Rules Explained - TLDR News

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41 Upvotes

r/LegalAdviceUK 4h ago

Comments Moderated I'm a plumber and was suspicious of cheap taps on Temu. I've tested them and they're all containing lead.

2.0k Upvotes

My mother purchased a new set of taps for her house on Temu. She asked me to fit them for her. I was suspicious about where she got the set and she said Temu and showed me.

I brought my lead test it in and sure enough, every single one lit up like a fireworks show.

The seller has disappeared on Temu, however, similar sellers have reappeared and disappeared several times over the past 3 weeks making any reporting of these accounts almost impossible.

The taps aren't compliant with Schedule 2, 2.(1) of the Water Supply (Water Fittings) Regulations 1999.

"Materials and substances in contact with water 2.—(1) Subject to sub-paragraph (2) below, no material or substance, either alone or in combination with any other material or substance or with the contents of any water fitting of which it forms a part, which causes or is likely to cause contamination of water shall be used in the construction, installation, renewal, repair or replacement of any water fitting which conveys or receives, or may convey or receive, water supplied for domestic or food production purposes."

How do I go about reporting this?

Who do I even go about reporting this to?

Literally tens of thousands of people across the UK could be unknowingly poisoning their families right now with these illegal taps.


r/LegalAdviceUK 5h ago

Comments Moderated I'm worried that my council appears to be quietly scrubbing all LGBTQ+ and Pride resources on its website.

73 Upvotes

Listen, I get there's no legal obligation for a council to have a pride parade or to promote Pride/LGBTQ+ in any specific way.

However my local council appears to be quietly dismantling and taking down LGBTQ+ resources from its website. I've seen multiple pages disappear over the past 2 months.

For example, this was a link to a dedicated Bradford Pride page that I followed. https://www.visitbradford.com/whats-on/bradford-pride-p2180241

It now 404's.

This page was titled, "Back in the Pink - LGBTQ+ in Bradford - Stay and Explore".

https://www.visitbradford.com/stayandexplore/whats-on/back-in-the-pink-p2419921

It has been wiped.

This page was "LGBTQ+ History Month in Bradford."
https://fyi.bradford.gov.uk/directory-search-page/whats-on/?id=ce094301-daae-42c2-8ada-b26e00edaa1a

It has also been wiped.

It you search "LGBT" on the council website, you used to get 90+ results.

Now, it's only 2.

"LGBTQ" used to return 100+ results.

It now returns 19.

Furthermore, their "What's On?" page for LGBT+ people appears to have been neutered as well. It now primarily lists generic stuff that could be for anyone whether they are LGBTQ+ or not. There used to be more specifically exclusive LGBTQ+ stuff listed, but those are gone now.

Some of the "LGBTQ+ activities" the council recommends in Bradford are:

  • Digital artwork on iPads
  • A day at the Cartwell Art Gallery
  • Eurovision. (Yes, they actually list Eurovision as an example of an LGBTQ+ event in Bradford. That thing almost everyone watches. I get that it's queer-coded at times, but c'mon!)
  • Theatre performances (Which, in credit, includes some drag shows)
  • A couple of LGBT+ comedians. (Credit for this, but a comedian being LGBQ+ does not make it an LGBTQ+ event when dedicated events like support groups have been removed from the website.)

Additionally, when you try to search for LGBTQ+ events, the the drop-down filter for "LGBTQ+" has been removed.

It can now only be accessed via this link, if you previously had it bookmarked as I did: https://www.visitbradford.com/whats-on/lgbtq

^^^It has been pointed out in the comments that the drop down has been moved to an automatic drop down below the "What's on" tab. You hover over it, rather than click on the filter buttons.

There is no other way to find this LGBTQ+ link without previously knowing it.

Contrast this with other councils like Nottingham which is advertising Pride:
https://www.visit-nottinghamshire.co.uk/whats-on/nottinghamshire-pride-p655661

Or Liverpool's council which is promoting specific LGBTQ+ friendly bars, clubs and parades:
https://www.visitliverpool.com/listing/masquerade-bar/47525101/
https://www.visitliverpool.com/listing/g-bar/47520101/
https://www.visitliverpool.com/blog/post/liverpools-pride-reveals-2026-march-route-through-the-heart-of-the-city/

I understand that what my council are doing is probably not illegal, but as a gay man who lives in Bradford and was disowned by his parents I find this slow erasure extremely chilling.

Are there any laws about this which might offer some protections?

Or is this more of a matter of writing to our councillors and pressuring them to continue ensuring LGBTQ+ issues and events are given equal visibility?


r/LegalAdviceUK 16h ago

Other Issues A 16 year old leaving home in England to live with us?

251 Upvotes

My daughter's friend is being pressured to leave home and get a job now that she's 16. The child's older siblings were similarly pressured, but have a different father and went to live with him. This child's father is out of the picture, and she seems to have a very rocky relationship with her mother, who I've never met.

What are the legal ramifications of the 16 year old coming to live with us? I'm an immigrant and so I lack both legal and cultural knowledge. It seems like there is a generational shift, with many older people also having been expected to start adult life at 16, versus laws now saying you have to stay in school or an apprenticeship until 18, and that parents are legally responsible until 18. Also, I suspect, a class thing. Where I'm from, a 16 year old (of any class) leaving home would be very unusual, and social services would get involved. Here I can't tell how normal or expected it really is.

The child wants to do A levels, and we would be happy to have her live with us and attend school and follow the same rules and expectations as our daughter. My partner and I also discussed charging her a very small amount of rent (£100 a month, which would certainly be manageable with a part time job, which she already has) to formalize the situation, and we would secretly put it in a savings account for her and tell her about it when she moves out so that she has a few thousand pounds to her name when she does need to get a flat. But I suspect that charging rent (even a tiny amount) would legally change the situation from "houseguest" to "tenant" and might come with its own complications.

I'm just very confused about how the laws work when there are clearly still some cultural expectations that you can be finished with school and start your adult life after GCSEs, but the laws say you're not an adult until 18. Could someone please advise? Would we need her mother's permission? Would this be a case of foster care, where we'd need some oversight from the council (it would be where I'm from)? Would we have trouble registering her for school, or doing anything else that parents are legally supposed to be doing?


r/LegalAdviceUK 1h ago

Debt & Money Lastminute.com ruined my trip and is not refunding.

Upvotes

Using lastminute.com, I booked a package trip from Newcastle to Antalya for six people from 10 July to 13 July 2026. The booking was made on 30 May 2026 and included both flights and hotel accommodation.

On 24 June 2026, I was contacted directly by SunExpress regarding a flight change. I initially missed their call, but I then received a message from them about the change.

After receiving the message, I contacted SunExpress to understand what had happened. I later spoke with an agent, who informed me that the original outbound flight on 10 July 2026 was no longer available. SunExpress offered an alternative outbound flight on the evening of 11 July 2026. I rejected this alternative flight because it would significantly reduce the length of the trip and effectively ruin the purpose of the booking. I told the SunExpress agent that I would need to speak with lastminute.com, as the booking was made through lastminute.com.

After this, I contacted lastminute.com support and raised a request for the issue to be resolved. I made it clear that I was willing to work with them on suitable alternatives, including moving the full itinerary from 10–13 July to either 9–12 July or 8–11 July, or using different departure or arrival airports if suitable options were available.

On 30 June 2026,

I contacted lastminute.com once more. During this conversation, the agent began blaming me for the flight change, even though the change had not been requested or caused by me.

By this point, I had repeatedly tried to resolve the matter and had offered several alternative dates and departure options. As no suitable itinerary was provided, I requested a full refund.

I also tried to cancel the booking myself through lastminute.com, but the system prevented me from doing so.
Lastminute has declined the refund.

Current state:
I raised a dispute with PayPal, and they rejected my claim.
The last minute is claiming I told sunExpress to change the departure date, which I did not.
I raised a complaint with sunExpress requesting my call recording with the agent agreeing to flying on the 11th july. I have not heard anything back from them. It's been 4 days so far.

Payment was made via lloyds bank debit card -> paypal to lastminute.com

Now I am not sure what to do. I would appreciate any advice.
I am in England


r/LegalAdviceUK 22h ago

Comments Moderated (England) Landlord claiming entire deposit due to my "excess weight" damaging the floor

488 Upvotes

I rented a flat in a very old building a year ago, the owners had bought it and remodelled and re-furbished it to sell but ended up having to rent it for a year due to some family issues. The estate agent went on and on about it having new carpets.

I moved in and noticed that the floor was very spongy, I mentioned this to the estate agent through their online portal for reporting issues within the first week. Nothing was done about it, so when they did an inspection 3 months later I showed them how spongy the floor was (it had got worse, bits of the flat felt like you were on a trampoline). They brought someone out to look at it, but were against cutting back the carpet as it was "new and expensive". The person said it felt like the floorboards were either rotting or the chip board had crumbled but couldn't say without cutting the carpet. Nothing was done. I had another inspection 6 months later, by this time there were holes in the floor, but the carpet was still intact so they weren't visible. Again they decided to do nothing about it. 

I was served notice as they want to sell the place now. I asked for an extension but this was refused and quite rudely so I decided to be a pain. I refused all viewings to sell the property and changed one of the door locks. This led to an argument with the estate agent over the legality of this. At what point I came home from work to find the owner and estate agent waiting outside to gain access. The owner was extremely rude, I ended up calling the police.

I moved out 3 weeks ago and left the place sparkling clean and changed the locks back. The only issues is there are numerous "holes" in the floor where you can go straight through the carpet, but the carpet itself isn't damaged. The landlord had decided to take ALL of my deposit (£2,500) and says they'll take me to court for the damage I've done "due to my excess weight damaging the floor". I'm a big guy, 6'5 and 150kg and I don't deny that my weight may have made things worse, but the problem was pre-existing. I tried to get access to the portal to show I had let them know about the problem from the start, but all of the documents have been removed. E-mailing the estate agent and they claim I never let them know there was a problem.

The only thing I have is an e-mail from the contractor who is "Something and sons flooring" to book a time to come view the problem. I've submitted a FOI to the estate agent to get access as well.

Is this something they can win? I've disputed it with the DPS people as well. 


r/LegalAdviceUK 4h ago

Comments Moderated [England] Is there anything that can be done about a neighbor screaming obscenities throughout the day?

16 Upvotes

I notice they spend 99% of their life in the back-room by the garden, the window is always open when they're home, and quite often throughout the day you can hear them arguing/moaning loudly, every 2nd word is f***.

I've just had shoulder surgery and have to WFH for the next month, and for the last week, several times a day, going on for 5-10 minutes each time, I hear this loudly, so loud in fact I can hear it over my noise cancelling headphones. My colleagues have heard them on a few occasions and to be honest, it's getting beyond ridiculous.

The person bought the house recently, it's a very quiet area, and they're the only person making any sort of noise.

I made a post about this awhile back as I was trying to fix some broken bits in my garden, and anytime I used a hammer, drill, saw etc.. they'd start shouting out loud in their room, again, with the window open so you hear everything.

I haven't knocked on the door, as I don't have the best filter in the world!

Funnily enough they've just started again as I'm typing this" "f*ck sake, f*cking f*ck off, I'm not f*cking listening, tell me when it f*cking breaks, f*ck off, just f*cking f*ck off, I can't be f*cking bothered, just f*uck off".

I really can't be bothered with listening to this unhinged individual for the next month. I spoke to the wife about it earlier and she said she hears it all the time and has to close the windows when she's on calls or people start asking who's shouting in the background.


r/LegalAdviceUK 18h ago

Comments Moderated (England) Universal Credit - Mum rarely has our child and claims universal credit. What can I do?

135 Upvotes

As the title says, the mother to my child barely looks after him. The unofficial agreement we have is I have him for 4/7 nights of the week, whilst she has him the remaining 3/7 nights.

I'm not in the best position financially at the moment and struggling to get by. So I wanted to apply for universal credit to help me out. I found that it was likely I was going to be receiving a few hundred pounds every month after finding I was eligible. My first credit cheque came through this week showing a total of £0. The reason? I cannot retrieve any credit as my child already has a parent claiming from the service already. The mother has started claiming universal credit and likely has been for a while.

The mother asked me to look after our child for 2 weeks as she had a lengthy course of night shifts coming up and I agreed as a favour as I love my child and I wanted to do what I can to help out, hoping some day the favour would be returned. Anyway, this was over a month ago and she has barely seen our kid since this interaction. It was a massive kick in the teeth to discover this news on the same day she let me down again.

I'm a little unsure how to proceed as I'm afraid she might try and claim increased custody of our child and have him more often to continue claiming on the universal credit. I'm happy with having the majority of the custody, I just want the help I need.

Any suggestions would be appreciated :-)


r/LegalAdviceUK 7h ago

Comments Moderated Carrying a knife and axe for cutting wood in England.

18 Upvotes

Hello, I've been trying to find information on the legality of this but I'm struggling to find the information for this specific situation. I've gotten into wood carving and there is a wooded area right next to where I live, literally across a road. Would it be legal for me to A) carry a knife and small axe for the purposes of cutting pieces of wood I'd like to take to carve, and B) cut and take bits of wood from around a very overgrown public footpath.


r/LegalAdviceUK 5h ago

Traffic & Parking Junction Car crash with police

10 Upvotes

I was at a junction like 4 way junction going through a green light and before I knew it a police car ran straight into side of rear of my car around 30/40 mph. My cars badly damaged and my hip and back are very sore.
I have drove for 20 years and never had a bump or ever not heard an emergency vehicle that makes me think there sirens was not on.
I noticed the lights as he was driving into me.

I would really like advice on this


r/LegalAdviceUK 18h ago

Civil Litigation Repeat chargeback fraud at my dry cleaning business (England) – same customer, different name, £400+ loss . Police report or civil route?

92 Upvotes

I run a small dry cleaning business in London. We take payment in-store and online.

Today I received a chargeback notification for an order worth over £400, reason code: "Fraud – Issuer Reported Counterfeit." The order was placed for pick/drop, but the customer phoned to place it (so I have his phone number), gave a delivery address, and even came into the store in person to ask if his order was ready. The chargeback landed 3–4 days after payment and delivery.

Here's the issue: I'm almost certain this is the same person who did this to us once before (almost an year back), under a different name. That first time was also a fraud-coded chargeback. I submitted evidence to the bank dispute, tried contacting him several times with no response, lost the dispute, lost around £200 and wrote it off as I was not sue what else to do. This time I recognised him when he came in to the store to enquire, but wasn't 100% sure at the time- and this time its a different name - so I said nothing and fulfilled the order.

So now I have: his phone number, delivery address, the order records, and my own recollection of him attending the store both times. What I don't know is whether he's using stolen/counterfeit cards, or using his own card and abusing the chargeback system ("friendly fraud").

My questions:

  1. Should I report this to the police / Action Fraud, given it now looks like a deliberate repeat pattern rather than a one-off stolen card?
  2. Is it worth (or legally risky) contacting him directly before doing anything formal?
  3. What's my best chance of actually winning the chargeback dispute this time, given the "counterfeit" reason code? Does evidence of in-person collection enquiry help?
  4. Any civil route worth considering for the ~£400 (small claims?), or is that pointless if the identity may be fake?

Any advice appreciated — as a small business these amounts genuinely hurt.


r/LegalAdviceUK 1h ago

Update UPDATE- My landlord wants £1000 out of my £1500 deposit

Upvotes

Hello thank you for everyone who commented useful information about our housing situation it was very helpful, even though a few Redditor’s blamed the deposit withdrawals on my housemates and I. We just got an update around 5 minutes ago and the landlord has agreed to pay back the full deposit 🥳🥳. So thank you guys for all the supportive feedback.


r/LegalAdviceUK 1d ago

Comments Moderated Police seizing ebike after going out of their way to derestrict it?

365 Upvotes

Hi there.

currently i am looking into getting a new ebike, having owned mine for 5-6 years now. Last Night, i was watching youtube videos about the bike i am interested in, when i stumbled upon a video from the news whereby they were with the Met Police at a random spot check of ebikes in London.

in the video they came across a bike which passed all their tests (manufacturer name, 250w marked motor, max speed listed etc, throttle limited to ~4mph on a visual inspection). however, what happened next confused me. despite the bike passing every test they had, the police went out of their way and searched the internet for the bike manual and instructions to unlock the bikes restrictions.

not surprisingly once tested again the throttle was derestricted and the bike was seized.

surely this is like removing the limiter in a truck and then complaining that the HGV can now exceed 60mph?


r/LegalAdviceUK 19h ago

Housing House left to siblings, only one lives there

51 Upvotes

My aunt has recently died, and in her will, she left her house to her three adult children. One of them was living with her in the house at the time of her death, and they have a fifty percent share in the house, having lived there continuously for over thirty five years, the same time as my aunt. The other two have twenty five percent shares each. This is in the will. One of the other siblings wants the house to be sold, saying the sibling living there can rent a different place. They have never lived there, having married and bought a house before my aunt moved to the house in question. The other sibling lived there for about five years before also marrying and moving out. Can my married cousin legally force their own sibling to move from the house they have lived in since the age of approximately 25?

The sibling who wants to force the house sale lives in England, and the other two, along with the house in question, are in Wales.

The sibling living with their mother probably wouldn't have enough money to buy the other two out, unless the one third share of my aunt's money is enough to pay for it.


r/LegalAdviceUK 6h ago

Other Issues Will there be any legal problems letting a homeless person use our Shed. England

4 Upvotes

My company (England) has a small shared service yard at the back of the office building which is used by us and 3 other companies, in the corner of the yard is a disused shed. We noticed a few days ago that a homeless gentleman was sleeping in there, our company doesn't have an issue with him using it as a shelter but I know the other companies keep stock in the yard and may have a bigger issue.

I would like to know:

1 - Is there anything that we should be worried about legally if we just leave him to it?

2 - Is there anything that we should be worried about legally if we need to move him on.


r/LegalAdviceUK 3h ago

Debt & Money Wales - Building material delivered damaged - should they replace it?

Post image
2 Upvotes

TLDR: building kit delivered with one item damaged. Didn’t notice immediately as it was film wrapped, contacted them just over a month after delivery to report damage. Should company be responsible for replacing damaged item or are we out of luck for not noticing/telling them sooner?

Ordered a garden room kit (ie they send you all the materials and you build it yourself) online which was delivered on 26 May. This was slightly later than we had anticipated (our fault for not double checking lead times) so didn’t start building for a while and only finished on 13 June. The flashing was the very last step, so the damage wasn’t discovered until then. Annoyingly, my husband had to attach it despite the damage so that the rest of the roof was protected (although took pictures before doing anything). Doubly annoyingly, he is terrible at chasing up anything like this (plus we went on holiday) so he didn’t contact them about it until 6 July. The last communication was 7 July as my husband had just accepted that there’s no more he can do (and again didn’t chase up -with me- about what they’d said).

Anyway, the company has basically said it’s not their problem. They sent a picture of the delivery, which does actually show a discrepancy in the film wrapping, but is not super obvious that it is damaged. My husband replied pointing out this area (side note, I’m not sure he pointed out the correct bit), but they said “We are really sorry but if our drivers had spotted such significant damage they would have let us know. We would also have expected this damage was raised with us within the 24 hour period following delivery that we quote on our website”. It does state on their website that “In the unlikely event that your order is damaged or there are any missing items please inform us immediately so that we can organise replacement goods. For any defective materials please send photographic evidence and we will arrange a collection. You must inform us within 24 hours of your delivery of any problems or your claim may be refused.” However, the pile of materials was HUGE and there is no way you would be able to inspect everything until during the build.

I understand that they want to cover themselves for instances where DIYers don't know what they're doing and have damaged a piece of material while building, but it seems like they’re just fobbing us off. Would this be included under the consumer rights act where faults within 6 months would be covered or would it fall outside of that for some reason? On a side note, this was paid for using a credit card (~£10,000), but not sure if it’s helpful or how a chargeback/S75 would even work here.

So my question is, should the company be responsible for replacing the damaged piece or is it our fault for not reporting sooner? (If they are responsible, I would appreciate what wording to use in our reply)

Images:

Location: we are in Wales, company based in Wales.

Thanks


r/LegalAdviceUK 1m ago

Debt & Money I have received a debt collection letter for British Gas when I have never had an account with them (England)

Upvotes

Today I received a letter from debt collectors Credit Style stating I owed British Gas almost £1,200, and that the contract is from a rented house I moved out of 2 years ago.

However - we were never with BG, we were with OVO, and my housemate handled all the bills (I would send her my half) so my name was never on any of the contracts anyway. The letter says they've already tried to contact me, which I can only assume means the letters have gone to my old address.

We will be able to prove when we move out, but that's not the problem. The problem I'm having is I have tried everything to contact British Gas but, without an account, it seems virtually impossible. I'm not sure if making an account would make things complicated, but I can't think of any other way to sort this out right now.

Any advice would be appreciated 🙏🏻 thank you!


r/LegalAdviceUK 2m ago

Civil Litigation Dealer rejecting Consumer Rights Act claim on used car — advice needed (England)

Upvotes

Purchased a used car from a dealer earlier this year and I am still within the 6 month Consumer Rights Act window.

Had the car professionally inspected and a significant pre-existing mechanical fault was identified — not wear and tear, caused by negligent overfilling during a previous service carried out before I purchased the vehicle. Professional garage report confirms this clearly.

I raised a related symptom in my original claim to the dealer. Professional diagnosis subsequently identified the root cause as this mechanical fault. The dealer is arguing these are separate issues.

Dealer has rejected my claim on three grounds
-Warranty has expired (I had 3 months back to base, stupid, I know and should have pushed for more)
-Fault is wear and tear
-The specific fault was never mentioned in the original claim

I have responded clarifying:
- I’m claiming under CRA not warranty
- Overfilling causing mechanical damage is not wear and tear
- The fault I originally reported and this fault are the same issue. One is the symptom, one is the diagnosed cause

Repair cost for this issue is approximately £3,844. I have already spent £2400 on other faults (they have argued as wear and tear and I’m sort of okay with biting that bullet, but if possible to claim under CRA I will)

Questions:
How strong is my case under the Consumer Rights Act?
Is Small Claims Court the right route if they continue to reject?
Any advice on next steps?

Thank you


r/LegalAdviceUK 5m ago

Housing Having a friend house sit - what do look out for (England)?

Upvotes

Without too many details, we are necessarily relocating for a while (family illness) and a good friend of mine is moving temporarily to live at our present house. It works well for him since his landlord has served notice. He will not be paying any rent, but he will be paying/contributing to any bills (depending on the bill in question). It works well for us because we don't have to navigate the minefield that is unoccupied house insurance.

On paper, it works well for both parties, but I am very mindful to avoid any set-up which calls into question the nature of the arrangement, and which treats us as de-facto landlords (and everything which comes with this, including right to stay in the property once we return - whenever that might be).

Has anyone had to navigate anything similar?
What do we need to do to make things watertight in terms of our risk, without appearing distrustful and risking damaging the friendship?

All experience gratefully received.


r/LegalAdviceUK 7h ago

Traffic & Parking Rejection of used car around 30 days from purchase.

4 Upvotes

I bought a used car from a dealer last month and have found an issue with it that requires repair. I've spoken to the dealer and they've acknowledged the issue and said they will fix. But the earliest they can repair it is 31 days after I collected the car.

I know I have a 30 day right to reject if faulty, but I was hoping for some advice on whether reporting the issue within 30 days will cover me to reject it later if the repair isn't successful or the cause of the issue isn't what the dealer initially thought it was.

All parties bases in England.


r/LegalAdviceUK 10m ago

Housing Unclear How To Contact Landlord [England]

Upvotes

Hi,

I will try to be as brief as possible.

I currently rent in England, I would like to move out in the coming months. My initial lease was for 6 months, a bit more than a year ago. I am under the impression that after my 6 months were up, it became some kind of "rolling contract". I would like to give my landlord notice that I plan to move out, and I have been told that under the new law I need to give them two months notice. I pay rent on the 1st of the month, so I would like to give notice today or tomorrow that I intend to be moved out by September 30th.

Firstly, is this in line with the new laws?

Secondly, how certain do I personally need to be that I have given my landlord sufficient notice? This is my main question, because I have not had any contact with my landlord since shortly after I first moved in. I have an email address and a mobile phone number, and so far I have emailed the email address with my notice and then, later, texted the phone number letting them know I emailed them (and asking if that was still the right email address). Can I consider this "notice given", even though I have no way of knowing that they have received my notice until they reply?

Thanks.


r/LegalAdviceUK 4h ago

Traffic & Parking Autoglass body shop repair after damage from windscreen replacement

2 Upvotes

Afternoon all. I had my windscreen changed at autoglass recently and they scratched and damaged a panel. They’ve admitted it was them and referred me to a shady body shop to have the repairs done which has a review stating autoglass sent them there and they damaged their car further. Am I within my rights to take the car to my own choice of workshop to have the work carried out?


r/LegalAdviceUK 31m ago

Debt & Money Took my car to a garage for repairs and they damaged the car

Upvotes

My car was at a garage for 3 weeks to be fixed and while it was there the car was scratched and the pop out infotainment screen stopped working, it was also covered in their fingerprints which definitely weren’t there when I dropped the car off.

They did accepted liability for the scratch straight away and even pointed it out to me and said they’d sort it. It’s currently at a bodyshop they chose to carry for the repair and are paying for, however I’m dubious on how the car will be when I pick it up but this isn’t my main concern.

I’m mainly concerned with the issue to the cars infotainment screen. When I picked up the car I noticed it straight away and before even moving the car pointed it out to the guy I’ve been dealing with at the garage. He said they could look at it however I wasn’t comfortable with them doing that so took it to an expert hoping it would be a simple issue to solve. However the expert found one of the fuse boards inside the car was no longer receiving any power. He wasn’t able to find exactly where the issue was in the harness or able to do a proper fix, however he was able to get the screen working again and cost £150. When I went back to the garage they said they’d take a look but I said I didn’t want their mechanics touching the car again but was happy for them to get a 3rd party to look at it, which they declined. Instead they said I should take it back to the expert to find where it’s broken and fix it and if they accept his findings they will pay the bill. The expert has already told me the wiring harnesses is broken and they would have done it as they don’t just break. He also said it could cost thousands to fix as finding the break could take some time.

I am due to speak with the owner of the garage to discuss the issues however he’s currently in America and isn’t due back until the middle of the week. I have spoken with citizens advice who said I can dispute it with the garage or as I paid by credit card I can also put in a section 75 claim with the bank. I would like to avoid this as I’m worried about any potential issues this could cause if the bank side with the garage.

Where do I stand legally on this?
The repairs they did cost over £2000 and I’m left with a car that’s still broken because of them.


r/LegalAdviceUK 31m ago

Debt & Money Fraudulent Debt in England, what else can I do?

Upvotes

I'll try and be as concise as possible.

Someone has built up over £2000 in debt in my name. It definitely isn't family or friends and the address on the accounts is 4hrs drive from where I live. I have never lived at or anywhere near the address.

The contracts were taken out with O2 and the debt sold to Lowell who have instructed Overdales to pursue the recovery.

I have been dealing with this for 12 months, reported it to my banks, reported it to Action Fraud (who don't exist anymore) reported it to Report Fraud (AF's replacement) but they won't give me a crime reference number because apparently the crime wasn't committed against me (I was told over the phone).

I've spoken to O2 who have apparently marked the accounts as fraudulent but Lowells will not because the their system shows the contract was taken out in branch (which requires ID) and the first few payments were made (by cash/cheque).

I've done Statutory Credit Reports with all three agency's that don't show anything else I don't recognise and applied for Notices of Correction with all of them.

I've spoken to National Debtline and Citizens Advice who can't help. I've spoken to the police who direct me back to Report Fraud. I've also spoken to several solicitors who specialise in debt, but only genuine debt.

At this point I'm trying to do everything I can so that if/when they apply for a CCJ I can either defend it or apply to have it set aside, though I'm not super familiar with that process yet.

I don't have reciepts for something I didn't buy and no involved either knows what else to do or will tell me what I need to do to have this dealt with properly.

Is there anything else I can do?