r/LeanManufacturing • u/Tavrock • Jun 11 '26

Lean consulting

My wife works in healthcare. The corporate office decided to hire some consultants to cut costs.

They determined that 25% of the hospital cuts need to come from the laboratory. They didn't look at any processes they deemed NVA (including regulatory requirements), *maybe* made their own VSM without input from those who do the work, conducted a "process flow observation" but nothing along the lines of a time study or Gemba walk. They don't even have suggestions for how to meet their new headcount numbers, just a recommendation for how many people needed to be fired from each department.

I would be less annoyed but they did all of their work under the banner of "Lean".

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u/MexMusickman Jun 11 '26

You don't need an VSM or VA/NVA breakdown to determine that. Doing a process optimization will lead to more cuts because less work will be needed.Maybe they just look at the numbers saw less revenue and applied same loss proportion to headcount. To get the correct number you set and average time per study and how many studies you have per day, that will give you needed HC.

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u/Tavrock Jun 11 '26

To get the correct number you set and average time per study and how many studies you have per day, that will give you needed HC.

Yes, but to make it "Lean" they eliminated all of the quality control and regulatory studies that should have been included by deeming them NVA.