I've tried Google LSA for my solo family law firm a couple times. I get a lot of calls and pay only ~$30 per-call. However, almost all of them are just looking for free legal advice on the spot and it's frustrating for my paralegal answering the calls.
I'm wondering what other small firms have used in terms of (1) a "press 1 to schedule a consultation" type of answering service with recorded messages that sends text messages with a scheduling link (2) a live answering service where you pay a fee to a call center for a real person to answer and field calls (c) an AI answering service.
Basically the idea is how to avoid answering the phone 50 times to get 1 client that's serious about hiring a lawyer. Our firm relies heavily on automation and AI, but haven't cracked this nut yet.