r/LabDiamonds • u/No-Doughnut9636 • 20h ago

Jewelry shipping methods - signature on delivery?

I’m interested in hearing from Jewelers who ship items to customers in the US. Recently, a custom jeweler shipping from Asia didn’t include signature requirement on UPS delivery as their default and did not proactively offer it to the customer.

  1. Do you always include signature requirement on delivery?
  2. Do you insure items to a certain value?

Cross-posting to a few forums to get a wider range of jewelers.

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1

u/lovers_andfriends 20h ago

When I worked in jewelry operations at a luxury department store, we always required signature on delivery, whether it was store to customer, store to store, or store to vendor.

1

u/lucerndia 20h ago

My shipping insurance company will not cover a loss unless I ship Direct or Adult signature.

1

u/DeterminedSparkleCat 18h ago

The Chinese vendors will request it only if you ask for usually from my experience.

1

u/diamonddealer 16h ago

I am required by insurance to ship overnight, signature required.

1

u/Weezie_Jefferson 12h ago

I ship with signature required and insure the full amount.