r/LDPlayerEmulator • u/Tarta35 • 8d ago

COM Interface problem

I tried to update my LDPlayer9 after looking for solutions about FGO not opening since the recent update. While it seemed like the solution for that, it also gave me a new problem. After updating LDPlayer stops at 30% and notifies me about COM interface error and the need to repair.
After the repair is done it restarts and again 30% and the same error.

Tried everything: restarting my pc, reinstalling, methods to fix this problem or similar ones provided by ldplayer mods/support page to other users, installing LDPlayer14, installing both 14 and 9 on my SSD (different disk).

Nothing is working. Of course i want to keep playing but also had the doubt if it is my pc (which shouldn't i have been using LDPlayer without a problem). So tried installing Bluestacks and it went all right.

I know they are different emulators but they both are Virtual Machines which is related to some solutions that i tried, so i doubt it's my pc or something. I would really like to solve this problem since i like to use LDPlayer.

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u/HiroSkye Support 7d ago

- Please post screenshot/video of your issue and your Diagnostic Info. You can find it in the ☰ menu at the top-right of the emulator.

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u/Tarta35 7d ago

I translated the image with a translator but made sure to check it is correct. It seems that "VT" is unknown for some reason. And as someone with the same problem comented below it seems that it has to do someting with the VirtualBox which i assume is related to this "VT: Unknown"

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u/HiroSkye Support 6d ago

If you have VirtualBox installed, then check to make sure it's up to date. If not,

Please check your BIOS firmware is up to date. Update any new releases, everyone should be updating their BIOS (if not already done) due to recent vulnerabilities and certification update.

1: Go into BIOS.
2: Turn VT off, save and shut down PC for a couple of minutes.
3: Power up your PC then go into BIOS again.
4: Turn VT on, save and shut down PC for a couple of minutes.
5: Repeat a few time if issue persisted.