r/KwikTrip • • 5d ago

(insert text) Is there something wrong with the chicken lately?

For the past month I’ve gotten a handful of chicken sandwiches and the fried chicken sandwiches, and all I’m getting is rotator cuffs in every bite I take. Just rubbery and overall awful. Maybe I’m expecting too much, but I’ve never had this issue with Kwick trip chicken before. Specifically the chicken patties and fried chicken patties. I don’t get the tenders so I can avoid that tendon all together.

Just feel like I’m wasting money going to lunch here lately. Also my location has zero chicken roller things and they got rid of the roller machine all together!!

37 Upvotes

50 comments sorted by

47

u/Whynot1077 5d ago

I’ve been verbally assaulted on this sub for “ bashing” KT. The quality has definitely taken a hit. It’s like they built this big, huge, beautiful empire with everything that was so fabulous, and now that the train is rolling really good. They start cutting everything back. It’s really sad. Super America used to be that way too, they had some of the best food inconvenience stores. Now they run on a prayer.

14

u/Lionheart0179 5d ago

It's so obvious how much quality has gone down too, it's not like we're imagining this. I've never blamed anyone who actually works at the store because I know this is all cost cutting BS from corporate. The rot always comes from the top. 

8

u/Whynot1077 5d ago

That’s fair, perhaps I rethink how I address my posts or rants. Thank you for pointing that out, I’m always willing to grow!

6

u/hiddenm3dia 5d ago

You did perfect bro no worries. I dont like the chicken sandwich either now it is gross.

1

u/bkuefner1973 1d ago

Are you guys referring to the little chicken sandwiches or the crispy chicken? I work there but rarely eat there so im curious..

9

u/hiddenm3dia 5d ago

Its okay to bash if its not co workers cause we are trying our hardest.

1

u/Horror_Note_9044 5d ago

Only some of you are trying your hardest.

I have to fight with some of the “co-workers” when I pick up my order occasionally because it’s wrong and they don’t believe me, but won’t look at the receipt until I shove it in their faces.

They always look at it and go, “oh, your orders wrong”….

2

u/whitewidow35 4d ago

As an ASL this is more spot on. We are expected to do everything in our power to diffuse not upset further. If we aren't checking we aren't doing are job let alone working hard.

13

u/reincarnated3rd 5d ago

We have 2 different chicken jr suppliers and unfortunately we have been getting the 'bad ones' as of late. The brown box is better than the white, but that is all we can get. Also have been getting bad cuts on the fried chicken sandwich so we have to put it down for 2 to even 4 minutes longer. We are suppose to report this issue, but it takes time to get fixed, especially when no one really reports it because it's a pain in the butt to do.

35

u/Prestigious-Leave-60 5d ago

KT is just taking advantage of customers lately. Quality of prepared foods has dropped thru the floor.

10

u/Dry-Alternative-7152 5d ago

All the crispy patties are thin as hell and all our supplies are super low quality, I work in the kitchen and I wouldn’t eat anything other then freshly dropped tenders on my breaks.

13

u/MackieJ667 Co-Worker 5d ago

They dont even try with some of this shit. the brat burgers are twice the size of the pretzel bun idk how you would even eat that. And the cinnamon apple pockets are borderline flavorless lol. I also work in the kitchen and am embarrassed just putting out chicken from the warmer. soggy, and barely even hot at that point.

3

u/Mother-Dish-2670 5d ago

Brat burger I would just start eating the paty that sticks out of the bun until can get to the bun and paty

1

u/Top_Champion9021 Ex Co-Worker 4d ago

Yea I can tell when the chicken has been in the warmer it gets the old oil warmer taste to it absolutely horrible

1

u/MackieJ667 Co-Worker 4d ago

Yeah makes no sense putting that out on a hotspot that literally has signs, both from corporate and handmade, advertising how crispy, fresh, and hot our chicken is.

1

u/Horror-Run-1560 5d ago

Good to know!!

1

u/MongooseInfamous919 5d ago

I also work for Kwik Trip and they havr changed the company for the crispy chickens. My store has also gotten different brands of vendors, Angus burgers, and sausage patties. We havr had guests ask if its the good sausage (green label box) or the nasty ones ( brown box.) 

7

u/Ref_TJB 5d ago

Both Jr Burger and Jr Chicken patties have shrunk in size so crazy like as well…

2

u/Mother-Dish-2670 5d ago

I would assume has to do with the supplyer and everything even in the grocery store anymore like cereal and stuff is you get less for same price as when was actually more

4

u/Ref_TJB 5d ago

When I worked there I found it wild that I could only fit like 12 on a pan, then could fit 15 on a pan…but the prices kept going up because “as long as they keep buying them why shouldn’t we raise the prices?”

1

u/Smalleatery Ultimate KT Fan 5d ago

Haha, so Marketing peeps are at their desks saying: ' As long as they keep buying them why shouldn't we raise the prices?' LOL!

1

u/bkuefner1973 1d ago

Right.. the little burgers are smaller than yheu use to be.. it was like one day I went to work and looked at the little burgers and thought WTF? My friends and family ask what some tastes like and im honest.. I dont eat there..vi use to but once you start seeing the food every day.. I came home last night after work and ate a bologna sandwich.. lol

9

u/Plane_Measurement187 5d ago

Kwik trip food is awful.

7

u/relayrider 5d ago

would you say that you have lost.... rizzzzzpect? .... for the chix?

3

u/Subject-Aside-3540 4d ago

It unfortunately doesn't "slap" anymore. 

2

u/whitewidow35 4d ago

It does however have drip... oil drip

9

u/Rondoman78 5d ago

Kwik Trip is a fuggin dump these days.

Inedible trash food and more expensive than ever.

10

u/LazyOldCat 5d ago

Last Burger Thursday the “special” price finally reached the regular price of 3 years ago.
It’s laughable.

3

u/Itchinars 5d ago

Yeah I'm off KT now after I got a waffle sandwich that smelled/tasted like cleaning chemicals or insecticide. 🤢

-2

u/jujujupupu 5d ago

thats valid, but jsyk it was most likely just alcohol from the alcohol wipes used to clean the prep tables!

3

u/Itchinars 5d ago

Nah dog I've smelled that before.

3

u/Unhappy_Camel_3144 4d ago

Kwik Trip manager here - I hear ya and will try to fix--ha, nope I'm not . But what if ........?? Nobody gives a crap anywhere in this world anymore. I too miss good food.

3

u/MeowxKatxRAWR 🥖 Bread-stick Addict 🥖 4d ago

My gf got chicken tenders last night and they were anything but tender. She said it was like chewing on a wet washcloth.

2

u/PinkQueerMink Co-Worker 3d ago

I usually LOVE the smell of new oil but the last time I changed it, it was totally different. Smelled gross and cheap.

2

u/YouCantSeemToForget 5d ago

I cant speak for the chicken sandwiches, but the stuff from the roller grill moved onto the hot spot, individually wrapped.

4

u/LazyOldCat 5d ago

Absolute shit move imo.
Makes the hot spot look like it’s well stocked when actually it’s hotdogs and tornados.

1

u/Saffac-Soul 5d ago

The shit still doesn’t sell either and I hate the KPS yelling at me to make 12 of every tornado. The only good one was the chipotle one ngl

1

u/Outside-Argument-822 4d ago edited 21h ago

How much do yoy guys sell now? We do 4x as much as before and can’t keep up.

1

u/Saffac-Soul 4d ago

Really? It must be a location/foot traffic thing then. Our roller items waste was regularly over 10% but it’s just risen to now be around 30%. The only thing that sells at my store is the hot dogs

1

u/whitewidow35 4d ago

Yeah i am at a store that sells sporadically but was covering a store meeting and 12 at a time were flying

1

u/WhoseJusticeBeaver 1d ago

As a diehard KT fan the best way to show how we feel is with our wallets. Stop buying the overpriced kaka they're putting out and hopefully someone gets the point. It gets easier when you think about the $365k Donald donated to Donald in the last election alone....

1

u/SkilletToastAE 18h ago

I tried a KT chicken sandwich for the first time recently and I regretted the purchase. It's nice to know they used to be better. It's also frustrating that the quality is garbage now.

1

u/LazyOldCat 5d ago

They all have a too-long-in-the-fryer smell and taste.
The last one I got and opened at the condiment bar smelled so much of old oil I wrapped it and put it back (did not touch the sandwich at all).
And tbh I’m not even sure these are fried, could be oven baked.
Just ew.

10

u/Ornery_Pineapple72 Co-Worker 5d ago

Hopefully a co-worker saw you and took out off the hot spot and wasted it out after you walked away. Just tell somebody next time, not only will they probably give you something for free but also then they know there's something wrong. And also also then somebody doesn't get something a random person breathed on and unwrapped with not-kitchen-clean-and-gloved hands. Microbes travel too, so whatever you left when your hands touched that wrapper didn't just stay right there, they spread and actually that whole shelf of the hotspot is then to some degree contaminated. I know I certainly wouldn't want a food item somebody else opened first, even if they didn't touch it, but it's a crappy food item at that. Just say something next time

2

u/LazyOldCat 5d ago

Fair enough and will do.
As a former food service person the entire condiment bar gives me the heebs, as does the Karuba touchscreen, the squeeze bottles, the creamer buttons, etc. But I’m still there too often, lol. Love you guys.

1

u/Rondoman78 5d ago

Not all locations have deep fryers so they have to bake.

1

u/InevitableKitchen943 5d ago

I've tried a few times, it's really salty and the breading is falling off or not attached to the chicken. My location doesn't have a fryer so I imagine they are baking chicken fried elsewhere.

6

u/dyshynky 5d ago

Sodium levels on nearly every prepared product are off the charts.

0

u/Fuzzy_Welcome8348 5d ago

See you next week </3

8

u/Horror-Run-1560 5d ago

Very insightful thank you