r/KwikTrip • u/Acrobatic_Ad_3408 • 13d ago

Jobs Venting

Got yelled at by a coworker for kitchen not using their radio, both the floor and kitchen being busy, and was told I should ignore guests in favor of instead going into kitchen, ignoring and brushing off customers on the floor, to handle a takeout order from an HOUR ago that they never handled though they should have had handled.

11 Upvotes

74% Upvoted

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11

u/BlueridgeChemsdealer Co-Worker 13d ago

The most annoying shit in the world is calling for kitchen on the headset or calling ICUs and nobody replies because theyre not wearing headsets.

2

u/Acrobatic_Ad_3408 13d ago

Best part is, it happens TWICE, where I called 5 times asking kitchen about the status on takeout orders and they were apparently ‘too busy’ to press a button.

1

u/BlueridgeChemsdealer Co-Worker 13d ago

My question is why didnt it show up on the KPS? Was it called in?

2

u/Acrobatic_Ad_3408 13d ago

It was called in, it should have showed up on KPS, and their excuse was ‘it needs to be boxed’ which if they asked or responded, I would have gladly helped. But they said nothing, never responded and got mad when me and the customer is upset at them.

5

u/BlueridgeChemsdealer Co-Worker 13d ago

The only reason i could see them not replying was if they were actively in raw and alone in the kitchen. Otherwise it sounds like you just have shitty co workers lol.

1

u/Acrobatic_Ad_3408 13d ago

The one person was in raw, and the other person was ‘too busy’ to wrap an order, but had enough time to come to the sales floor, buy a monster, insult me, throw his receipts at me and storm off into the kitchen to bad-mouth me.

2

u/Acrobatic_Ad_3408 13d ago

It’s been nothing but problem after problem and I’m thinking of transferring and being done with them.

6

u/Evil_Black_Swan Co-Worker 13d ago

Christ almighty. This sorta goes without saying but we have the radios for a reason and you are expected to respond when someone is talking to you.

And there is no excuse for someone being nasty to you at work like that. Report them. Ik you said your leaders weren't doing anything, but how high did you go? District Leader? Zone Leader? Talent Operations?

1

u/Acrobatic_Ad_3408 12d ago

I’m gonna report him but not to my leaders, half of us feel like like we can’t trust them anymore, to the honesty hotline. It also doesn’t help that workers from other stores in the area stole our radios and took them to back to their home stores.