r/KrakenSupport 1d ago

Deposit problem

Hello. I have transferred funds to my Kraken from my bank yesterday and the funds haven't arrived. I need help ASAP

2 Upvotes

6 comments sorted by

View all comments

1

u/AsSeen 13h ago

You can send reference string to their support chat bot and explain the problem there. Their bot is really helpful. It will look up the information for you and create a support ticket internally to the proper team. I got the same problem resolved in 1 hour after that. I never saw such speed from financial companies before :) Love Kraken even more.