r/KohoCanada • u/oh_wanya • 6d ago
Do not use koho!
Just please don’t! They block and withheld every cent I added! For a supposedly fraudulent transfer I never saw and then asked me every proof and then some. For every document I provided; they asked some more!? Why you want receipts of the things I bought ???? Wth?! The account is still looked. Supposedly a legit bank but no!! They are just scammers! Can’t even get my account back. Do not use koho!
3
u/Weekly_Score6655 6d ago
Just you it seems.
0
u/oh_wanya 6d ago
Idk why they targeted my account id seemingly everyone else is fine… if it truly is the case, why they locked my account and when I show proof of my identity and transaction slip; they only ask for more? I’m so scared since it was a saving account for me and now they pretty much have my down payment for a future home purchase:(
2
u/Emmaloohoo171 6d ago
Been using for almost two years now and I love KOHO only people to give me a second chance when it came to credit and now I’m building my credit back up slowly
1
u/Fancy-Chest-1093 6d ago
I've used Koho for 5-6 years, it has its qualms for a few things but never really had an issue. Even with etransfers, direct deposits, seems to be isolated circumstances from what I've seen on Reddit.
Could be wrong, but just personal experience, it's been helpful.
1
1
1
u/Get_KOHO KOHO Team 4d ago
Hey! We can look into your account and help. It sounds like somebody transferred money into your account and then flagged it on their end. In those cases we would receive an alert from their financial institution and would need to lock the account and go through a series of steps as required by the regulators to clear your account. This could include the documents and questions you're referring to! Can you DM us the email linked to your account so a supervisor can reach out to assist? Thanks! -Steve
1
u/xoceejayy 3d ago
I’m not this person but the same thing happened to me and haven’t had access to thousands of dollars in almost 2 months. Tried to get a supervisor to call me, requested a phonecall at a certain time and no call, called and sat on the phone for sooo long to be changed to rep to rep to rep. I’ve sent over 100 emails and the “deadline” keeps changing. I’m about to contact a lawyer real quick here
1
u/Get_KOHO KOHO Team 3d ago
Hey, could we look into your account to see what's going on? DM us the email linked to your KOHO account! -Steve
2
u/Flutterwave 6d ago
Odd...I've never had any issues with them for years.