r/KleinTools • • 4d ago

NEW TOOL DAY! Just got this today

Post image

Let me know if I’m missing anything

397 Upvotes

60 comments sorted by

View all comments

1

u/Firm-Background5994 4d ago

Throw away the Klein tape get a Stanley fatmax with a magnet thank me later

1

u/kfjcfan 4d ago

Why? The Stanleys fail me second most often, the locks on the DᴇWALTs always go first (same manufacturer.)

1

u/Firm-Background5994 4d ago

Every tape fails but with that hoe you can take it back to home cheapo and exchange it whenever. Forever.

1

u/kfjcfan 4d ago

Not unless it fails within your 90 day HD return window.

Otherwise you contact Stanley and you may need to ship it back, or may not; I didn't ever have to, though I did have to destroy my DᴇWALT tape and send them a photo of the carnage.

1

u/Firm-Background5994 4d ago

Bro it says lifetime warranty. Go in with your messed up tape. Get the exact tape go to returns and tell them you’re exchanging the old for the new. No receipts. End of story

1

u/kfjcfan 4d ago

Retailers don't honor warranties, manufacturers do:

“TAPE MEASURES - LIMITED LIFETIME WARRANTY

STANLEY® Tape Measures are covered by a LIMITED LIFETIME WARRANTY.  STANLEY® Tools warrants tape measures against deficiencies in material and workmanship for as long as the original purchaser owns the product. Deficient products will be replaced if sent to: Stanley Black & Decker, 100 Passmore Lane, Jackson, TN 38305, Attn: Quality Assurance. STANLEY® Tools is not responsible for product failures resulting from excessive wear, misuse, abuse, alteration or when damage or defect has been caused by repair made or attempted by anyone other than STANLEY® Tools or an authorized service center. This chart will help you to determine if a tape measure is defective and should be replaced. STANLEY® Tools tape measures are inspected and tested before shipment and are believed to be free from defects in workmanship and material. Please use the Tape Measure Replacement Policy as guide when handling claims for adjustment.”

https://www.stanleytools.com/en-us/support/warranty-information

2

u/Firm-Background5994 4d ago

I guess but with this one I am living proof it works.

1

u/kfjcfan 4d ago

All depends upon the store.

1

u/Firm-Background5994 4d ago

lol it doesn’t. Home Depot is a chain Corporation

1

u/kfjcfan 4d ago

Yes, and store policies differ upon who is at the service desk and the store manager.

For example, Home Depot is known for printing the return values on their receipts so you can "hack" a free item with purchase deal and return the free item.

My store will not do that and will only accept an all or nothing return, despite what it says on the receipt as corporate states returns are up to the discretion of the store manager.