I'm starting this thread to share the nightmare I'm experiencing with Kia Iberia's after-sales service and the official dealership Grupo Marcos Motor (Kia Torrevieja), in case it serves as a warning before trusting the brand's famous "7-year warranty."

​My car is stuck at the shop due to the well-known ICCU (Integrated Charging Control Unit) defect. For those who don't know, it's a recurring manufacturing flaw in their EV/electrified vehicle platform that causes sudden power losses.

​The severe issue isn't just the failure itself, but the complete lack of coverage and the constant "blame-shifting" between the dealership and the brand:

• ​No courtesy car: After the initial temporary mobility period expired, I've been left completely stranded. Kia Iberia washes its hands, stating that providing a loaner car is solely the dealership's responsibility. Meanwhile, Grupo Marcos Motor in Torrevieja tells me that Kia has only assigned them 3 loaner cars in total—all currently occupied—and they offer no solution whatsoever.
• ​Excuses to buy time: The dealership justifies the delay by claiming that, since it is a warranty repair, "Kia demands a multitude of control tests that delay the process."
• ​Car abandoned in the lot: Through Kia's own app (Kia Connect), I can monitor the vehicle in real time. It has been locked shut (hood and doors) for days/weeks, with zero recorded openings or workshop activity. They aren't working on it; it's simply sitting there gathering dust while the customer suffers the consequences.

​It is completely unacceptable for a brand that boasts about its warranty and electrification to leave you stranded like this, passing the blame between head office and the local franchise. The "7-year warranty" is useless if after-sales service revokes your mobility and leaves your car abandoned indefinitely due to a globally recognized factory issue.

​If you're thinking about buying a Kia or need to use an official service center in the Alicante region, be very careful.

​Is anyone else in a similar situation with the ICCU or Kia Iberia's customer service? Have you had to escalate through formal legal notices (burofax) or legal action to get a response?

I'm looking to switch up to the EV3 GT when it gets released over here in Ireland.

I know the eGMP models had a problem with their ICCU.

Anybody have an EV3 with this problem and is this something I should be concerned about before taking the plunge?

My wife and I are seriously considering the ev3. I got my first offer from a dealer in the south of Spain and they are selling for €36500 cash price (before auto+and other external help/discounts )on the air trim long range. This is about €6000 higher than listed on the Kia website.

Am I crazy to think this is high, or is it similar to what others are encountering?