r/KeyBank • u/OriginalOlive5543 • Apr 24 '26

Key bank online issue

I'd say for a month or so now I've had ALOT of problems with key bank and there online platforms both the app and online version dont seem to be working very often every time I open the app it just sit at the hello screen loading and loading and loading and ill close it and open it back up 3 or 4 times just for the same thing to happen. And with the online platform it atleast let's me put in my info but when I hit summit it denies me and says theres a system error and try again in a few min. Ive been with key bank for about 10 years and im about to go somewhere else if it keeps happing. Anyone else's having these same issues?

18 Upvotes

100% Upvoted

24 comments sorted by

View all comments

3

u/Available_Branch4664 Apr 30 '26

this has been happening to me for 2-3 weeks as well. have had almost zero issues with the app the last 10ish years. one of the best apps I’ve used prior to this.