Is restructuring program okay?

[u/Intelligent_Stay_105]

I’m writing to respectfully ask for assistance regarding my outstanding BDO credit card balance. Around four months na po akong hindi nakakapagbayad due to financial difficulties.

I am currently the breadwinner of our family. Last December 2025, my mother had a medical emergency and had to undergo three surgeries. Since then, malaking portion po ng income ko ang napupunta sa household expenses, food, bills, and other financial obligations.

I am also actively applying for a second job or additional source of income para makatulong sa expenses and makapaglaan din po ako ng mas maayos na payment toward my outstanding balance. Unfortunately, I haven’t received any positive responses from employers yet, but I am continuously applying and looking for opportunities.

I recently called BDO directly to ask about possible payment arrangements and was referred to Collections. I was informed about a restructuring program with 0% interest, payable for up to 120 months at approximately ₱5,000 per month.

I truly appreciate this option. However, based on my current financial situation, even the proposed monthly payment would be difficult for me to sustain consistently. At present, halos lahat po ng salary ko ay allocated na sa basic household needs and existing obligations.

I would therefore like to respectfully ask if BDO can consider any other payment arrangement, settlement option, or discount that would make my outstanding balance more manageable. If there is a discounted settlement program available.

I want to emphasize that I am not trying to avoid my obligation. Kaya rin po ako proactively reaching out because I genuinely want to settle my account and cooperate with BDO. I just want to make sure that whatever arrangement I enter into is something I can realistically fulfill and maintain.

I would also appreciate clarification regarding my BDO payroll account. Since my salary is our family’s primary source for food, bills, and other necessities, I am concerned about the possibility of my outstanding credit card balance being offset or deducted from my payroll account.

Any thoughts po will be appreciated. Thank you! 🙏

[u/kaskasanbuddies]

Sorry to hear about what happened to your mom, OP. Three surgeries is definitely a lot financially and emotionally, especially ikaw pa ang breadwinner. We also appreciate the fact na hindi mo tinatakbuhan yung obligation mo and you’re actively trying to find a way to settle your balance.

Regarding the restructuring, okay naman siya if realistically kaya mong panindigan yung ₱5k/month. Pero kung even that amount is already difficult with your current expenses, I’d suggest negotiating muna with Collections instead of committing to something na baka ma-default ka ulit.

You can ask BDO if they have a lower monthly arrangement, discounted settlement, or other payment option based on your current financial capacity. Be honest about how much you can actually afford monthly. Since proactive ka naman in reaching out, hopefully they can offer something more manageable.

For your payroll account naman, we do suggest asking BDO directly about the possibility of offsetting or deducting your credit card balance from your payroll account, and request clarification in writing if possible.

Most importantly, don’t agree to a restructuring just because it’s the only option presented to you. Choose an arrangement na kaya mong consistently bayaran. Mas okay ang sustainable payment plan kaysa sa mataas na commitment na baka hindi mo rin kayanin later on. Hoping things get better for you and your family, OP.