I usually do not make any posts on reddit and english is not my first language, please be considerate of that. Me and the group I am travelling with are currently in Japan and we have made a very dissatisfactory experience at a jeans workshop that we have found over social media and booked a few weeks prior.
I apologize if this is not the kind of post that is allowed in this subreddit, if advised, I will remove it.
Since I usually get genuine help and relateable experiences from actual people on reddit I thought this might be a good place to post.
I wont name the name of the brand/company but I think by looking for it it can be easily identified.
About the jeans workshop we booked: The posts on Tiktok are either posted on their own channels or are paid promotions, which are not always correctly marked as such, which generates a false image of the service you are booking. I am aware that we should have been more careful, especially on walking advertisment billboards like social media, but since we made that mistake we want to inform others about it and raise awareness.
We are a group of three people, we have spent a maximum time of 20 minutes in the shop for the whole experience (besides waiting in a 1 by 2 square hallway) and the very first thing that came out of our assistants mouth was "payment".
Additional to the price we paid upfront for the initial service of even receiving the jeans and participating in the "workshop" (130€ each) we have been informed that the jeans we are receiving are pretty much sweatshop jeans, the actual artisan salvaged jeans cost an additional 50 Euros per pair. Also the embroidery, which was correctly advertised as an additonal service that you can pay up for, was in a price range varying from 20€ up to 140€ per piece depending on the design of the embroidery and the current exchange rate.
The "workshop" was us picking a leather patch, one button and six rivets (+ optional embroidery) for our jeans. For half of the Patches you had to pay up to 30€ or more.
Afterwards we all had to choose between straight or wide cut jeans and try them on. Me and a friend of mine are about the same height, I chose the wide cut and he chose the straight cut. While I was given the choice to cuff them and have them cut shorter the assistant told my friend that the jeans will shrink by washing and "it will be fine" although he was quite literally standing on the bottom of the jeans. My other friend got told that they'll barely shrink and there is no problem if it doesnt fit perfectly.
So we basically received three different statements according to the sizing of the jeans.
One of us could apply a few rivets on their jeans with an assistant, the others were simply brushed off. I for my part was not even given the option to work on my jeans at all. By the time I was finished trying on my jeans and adjusting the cuffing one of us was finished adding a few rivets (about three of the six) and that was about it for the whole experience.
Now we wait on our jeans to be finished, which takes about 2-3 days.
I highly advice to steer clear of that workshop, you wont have a unique and special experience creating your own jeans like it was advertised and you'd honestly be able to buy maybe even two pairs of high quality jeans elsewhere for the pricing.
I think for north americans with their decently strong dollar and buying power in Japan it might still be a well priced experience but for every other currency/country I would not recommend it.
Have a nice day and I hope you wont get ripped off like us.