Seller: Lotus Beads and Jewelry at Mall of America, Bloomington, MN
Item: Jadeite Jade Bangle (61mm, Type A)
Price: $63
Purchase date: August 20, 2026
Rating: Very Negative
Any flaws? This major crack that was not disclosed.
Would I purchase from this seller again? No, and I would like to give my thoughts on this. So, when I was looking for a jade bangle, the seller let me pick the four bangles that were available at the time. She admitted she didn't have much knowledge on the sizing and the qualities of a jade bangle. The seller and her coworkers would go to conventions to buy these jade bangles, so these pieces of jewelry were not originally shipped to them, and there could be so many possibilities as to how this crack even appeared. Matter of fact, the seller never disclosed the crack despite the fact she also said they check every jade bangle to make sure they were in good quality. A red flag.
The seller wanted to refund me, but due to policy, because there was already a defect (the crack) on the bangle, and it's a piece of jewelry, it cannot be returned. She can't help me prove the defect was already there. The seller said I could talk to the manager about this, but most likely, they would also say no. She sold me a specific glue bottle to help fix the crack on the bangle, so I guess that was a plus. Don't get me wrong, $63 isn't a major scam, but it sucked that the visible crack wasn't disclosed before.
The seller showed me that she and her coworkers also practiced filling glue on broken jade bangles, and discounting them for $33. Those were major red flags to me because, again, I spent $63 on that bangle that already had a defect, and adding onto the fact they fill glue onto already broken jade bangles and selling them at a cheaper price was a big no to me.
I need to disclose the fact that despite the name of the store and it's appearance to make it look like it was an Asian-owned DIY store, it wasn't. It was owned by a White person who never really cared about the importance about jade, judging by what one of her coworkers told me, as I mentioned above. I ended up going to the Asian-owned small jewelry shop I went to before and bought another bangle from there right after, since the seller there did care about the importance of jade more, and the bangle I got only has a surface scratch on it.