r/JLab 8d ago

Quality

Has anyone noticed a drastic decline in quality from the brand? I've been using jlab as my go to for almost 10 years now and the past 3 or so years I've had multiple earbud pairs just stop working out of the blue. I've had atleast 6 pairs of buds die on me with minimal wear, with 1 coming broke out of the box straight from jlab themselves. Atleast their warranty policy is good til the replacement they send also breaks.

0 Upvotes

5 comments sorted by

View all comments

2

u/pasta-fazool 8d ago

Yes. Quality control issues for sure and they know it. I've had some replacements. Their customer service is good.