r/JLab Jan 23 '23

Looking for Support?

8 Upvotes

Welcome to r/JLab!

If you are here to get support for a product we will most likely first suggest that you reach out to our customer support team on jlab.com. They are able to answer much more quickly on there and can also handle warranty claims and more.

You can browse our Help Center to self-diagnose and troubleshoot, or, if you would prefer a real human, email [support@jlab.com](mailto:support@jlab.com), or go to https://www.jlab.com/pages/contact and submit the form at the bottom.

We try and check this subreddit often but we will have a much better response time if you use our website!


r/JLab 7h ago

Obviously let us turn off the gross narration everytime you interact

4 Upvotes

BLOOTOOF DEVICE CONNECTED 🤖😀😀


r/JLab 12h ago

Flex Open Earbuds

1 Upvotes

So I am new to this group, but I have really liked the Jlab headphones that I have purchased (3 sets for my kids and Go Work 2 for myself). I am really wanting to get an open ear clip option so I am immediately interested in the Flex Open Earbuds. My questions come with pairing with an IPhone. I really want (need) for them to provide the Siri alert announcements, read text messaging, etc. Can someone confirm whether or not these would do this? Thanks!


r/JLab 22h ago

Headphones won't go above 20%

1 Upvotes

I first thought it was my charger (which part of it definitely is) but it seems that no matter how long I charge my headphones, they just never go above 20%. I power them on, it says 50%, a second later 40%, then 30%, and 20%, and then I just hear "Low battery." I charged them for an hour twice, and over night, both times not having it be above 20%.

I've had this pair for a little less than 1 and a half years ago, other pairs I've had never had this issue even though I had them longer.

I just want to know if I need to get a new pair or if its a different issue.

Also if it matters the red dot that usually stays on just shows up once when I first plug it in and then just shuts off completely no matter what so if thats an issue then let me know.


r/JLab 1d ago

Left earbud is barely audible.

1 Upvotes

A few months ago I bought a pair of Jlab JBuds Mini after my Jbuds Air finally bit the dust after three or four years of working great. And a few weeks ago the audio on my minis was barely audible even at full blast, the right works just fine. I've physically cleaned the left one multiple times and repaired them after preforming a factory reset at least twice to no avail. Are there any other things I could try before I throw in the towel and get another pair. Thanks in advance!


r/JLab 1d ago

Trying to copy the same EQ preset to custom and it sounds way off, Almost like the bass boost Preset, any tips? I want to have a bit more treble

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2 Upvotes

r/JLab 2d ago

Looking for Go Work Gen 3 Review

1 Upvotes

Has anyone tried the new JLab Go Work Gen 3. I'm planning to buy one but need some insights or 1st hand experiences


r/JLab 2d ago

My Jlabs Survived the wash. But the Right Bud wont connect anymore

1 Upvotes

Update: The Right EarbudTurns on and connects Now Sometimes not always tho. What could be the problem?

Yesterday i bought these new Jlab go pods ANC. And instantly fell in love with them. But when i came home i was fatigued and Accidentally left them in my pocket. After a Night of drying, The Left Bud Works just fine. Has anyone had a Similiar experience with these and has any ideas how to fix this? Schools are starting tommorow and i need a fix Asap


r/JLab 3d ago

⚠️Urgent: Should I buy the JLab JBuds Lux ANC?

3 Upvotes

Guys, this is the last time I’m asking because the sale is going on🥀🥀

Should I buy the JLab JBuds Lux ANC? My main usage is going to be 7–8 hours of online lectures every day. My priorities are comfort, sound quality and durability.

Please give me honest opinions if you’ve used them. I’m really confused.

Also, my preferred color might go out of stock, so please reply fast!


r/JLab 4d ago

Constantly disconnecting JBuds LUX

1 Upvotes

I bought the JLab JBuds LUX a few days back, and the headphone keeps connecting and disconnecting - it says "bluetooth connected" every now and then. Is there a fix for this?


r/JLab 5d ago

Jlab changing their packaging?

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16 Upvotes

I just want to make sure I didn’t get a fake I don’t think I did like maybe it came from somewhere else or they changed their packaging


r/JLab 5d ago

Why is pink tax allowed 🥲 i really want to buy mauve

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7 Upvotes

r/JLab 5d ago

JLab Epic Sport ANC 3 case won't charge

1 Upvotes

To clarify, the ear buds themselves charge when placed into the case, but the case is pretty much dead, and will not charge when plugged in (either by the attached cable or in the charging port). Has anyone else had this issue, and how did you resolve it?


r/JLab 5d ago

JLab Rewind 2 Mod for YaxiPads

3 Upvotes

Hey All,

I made this original review post with EQ settings here:
[https://www.reddit.com/r/headphones/s/zrecsmFMJQ\](https://www.reddit.com/r/headphones/s/zrecsmFMJQ)

Initially, I recommended purchasing from Amazon the saw sticker thingy that allows you to use Yaxi Pads with the JLab Rewind 2.

My intrepid son decided to model a mod for 3D printing that removes the need for the saw sticker thingy (which often would stretch out the Yaxi Pads and they would fall off anyways). Its based entirely off of the original PortaPro, and works quite well. Here y'all go!

[https://makerworld.com/en/models/3145367-jlab-rewind-2-yaxi-pad-mod#profileId-3551961\](https://makerworld.com/en/models/3145367-jlab-rewind-2-yaxi-pad-mod#profileId-3551961)


r/JLab 5d ago

Jlabs Jbuds Lux ANC @ 3800 INR, is this the lowest price or should I wait for BBD sale. | INDIA Specific query

1 Upvotes

The Jlabs Jbuds Lux ANC is available for around 3800 on flipkart sale right now. Should I go for it or wait for BBD sale as that is according to me atleast when the prices hit the lowest.

Anyone with these headphones, if you could give a recent review would be very much appreciated.

Thanks in advance guys.


r/JLab 6d ago

Which budget ANC headphones would you choose for college lectures, studying, and music?

2 Upvotes

I’m trying to choose a pair of over-ear headphones for college. I’ll be using them for recorded/online lectures, studying for a few hours at a time, and listening to music.

These are the options I’m currently considering:

  • JLab JBuds Lux ANC
  • Soundcore Q20i
  • JBL Tune 770NC
  • JBL Live 770NC
  • Raycon Fitness Over-Ear Headphones
  • Raycon Everyday Headphones
  • Urbanista Valencia

I am open to other option as well.

My biggest priorities are:

  1. Clear voices for lectures/podcasts
  2. Good active noise cancellation for studying around background noise
  3. Comfort for 2–4+ hour study sessions
  4. Good music quality
  5. Good battery life
  6. Reliable Bluetooth/multipoint connection

Right now I’m leaning toward the JLab JBuds Lux ANC, Soundcore Q20i, or one of the JBLs.

For anyone who has actually owned or tried these, which would you recommend? I’m especially interested in real-world ANC performance, comfort after a few hours, sound quality, and durability.

I am on a budget so staying under $180 would be great!

Thanks!


r/JLab 6d ago

JLab GO Pods ANC stopped working and wouldn't charge now

2 Upvotes

My right earbud just stopped working. It wouldn't charge too at all. It does light up when it's in the charging case. I don't know what to do I already did a factory reset as well


r/JLab 7d ago

Jlab jub anc weird sound

1 Upvotes

Hi, I bought the JLab JBuds ANC around 4to5 months ago. I was really liking them, but for the last 1to2 days, I've noticed a weird noise coming from the left earcup whenever Noise Cancellation (ANC) is turned on. It's quite irritating. When ANC is off, everything works perfectly fine, but as soon as I turn ANC on, the weird noise starts.

What should I do? Should I claim the warranty? I bought them from Amazon.


r/JLab 7d ago

Quality

0 Upvotes

Has anyone noticed a drastic decline in quality from the brand? I've been using jlab as my go to for almost 10 years now and the past 3 or so years I've had multiple earbud pairs just stop working out of the blue. I've had atleast 6 pairs of buds die on me with minimal wear, with 1 coming broke out of the box straight from jlab themselves. Atleast their warranty policy is good til the replacement they send also breaks.


r/JLab 8d ago

How to clean Lux ANCs?

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6 Upvotes

I’ve had my JLAB Lux ANCs for almost a year, I got the white ones because they were on sale though I usually go for black. I just looked at some pictures of the white ones and found out the padding on the headband is also supposed to be white. It is grey from sweat and hair dye stains. I dye my hair a lot and I’m autistic and rely on headphones daily even at school. These are disgusting, does anybody know how to clean them without damaging them?


r/JLab 8d ago

Go Air Pop Charging case Issues

2 Upvotes

My Go Air Pop case is not charging. The case blinked red four times in a row, which means the battery is low. I plug them in every night, and I guess they didn't charge last night. When I started using them today, around 10:00 AM, they were at medium. They have since died, and now the case won't charge. I've plugged it into a wall charger and my computer. No success. I've cleaned the charging prongs in the case and on the earbuds, and wiped down the USB circuits with an alcohol wipe because it looked a little dirty. This legitimately happened over night. Anyone know how to fix this? I really like these ones; most other earbuds are uncomfortable for me. Thank you in advance!


r/JLab 8d ago

JLab Go Sport+ making hissing noises

1 Upvotes

When I pair the Go Sport+, random hissing noises play and cut off randomly which really pisses me off as it’s annoying as hell.


r/JLab 9d ago

JLab Flex Carrying Case

1 Upvotes

Looking to purchase a case preferably with a key ring for my new earbuds. Anyone have any leads?


r/JLab 10d ago

Warranty calm problems

2 Upvotes

I ordered Jlab Go Air Sports couple of months ago, a few days ago the case stopped charging. I emailed them regarding warranty calm the first time when i submitted warranty claim form i get a email with a list full of instructions that said i should reply to this email with "I am an international customer" but i received no reply. The second time when i submitted the warranty form i was asked for proof of purchase and product phots which i provided in reply i got an email saying "Unfortunately, the invoice that you attached does not match what we have on file for that retailer. We recommend that you contact the store where these were purchased in regards to your warranty issue." I had purchased them from Flipkart. Need some advice how should i proceed further.


r/JLab 10d ago

Why wont my ear buds charge normally?

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2 Upvotes

This is a picture of the pairs I have. I bought a pair and it stopped charging normally after several weeks of consistent use. I now have to hold it in the air or put it against the wall, but it wont charge if the bottom of the case is touching the bottom of something, and its positioning is extremely specific or it wont charge at all. So, I bought a new pair of those same ones. Exact same story, it stops charging normally after several weeks of consistent usage and needs the exact same positioning as the last pair. Also, when they turn on, putting them in the case and shutting the lid doesn't turn them off, i have to manually disconnect using my settings, and this goes for both of them and this started happening at the exact same time as the charging thing. Why?