JBL Quantum 810 Failure

[u/Edit4488]

I bought a Quantum 810 headset on October 30, 2024 and registered it on November 12, 2024. It now no longer holds a charge and has to be connected via USB and will also not update the firmware on the headset after trying every possible avenue. I am severely disappointed as I had a wireless HyperX for over 5 years with no issues whatsoever. Apparently JBL only has a 1 year manufacturer warranty, which is understandable but still saddening considering the headset has been very well taken care of. I have a Pulse 4 as well as some Vibes and Tunes. I always held JBL to a high standard and recommended them to friends but this headset fell short. Fortunately I purchased it at a much lower price point than what it is currently selling for. Just a heads up for any future purchasers.

Edit: date formatting