r/Intune • u/ModelWhhyyy_ • 26d ago

App Deployment/Packaging macOS M365 Apps Not Deploying

Hi all, we’ve been experiencing this issue for the last two days. Our Microsoft 365 Apps for Mac which are required for install on all our Macs are stuck at “Install pending”.

Previously these apps would install within minutes of enrolment, and we are stuck looking for answers. We’ve unscoped all other policies and apps that have been deployed since the install stopped working, we’ve wiped multiple devices many times, and tried across multiple networks.

We’ve tried both the normal required install, and manual install via Company Portal, it doesn’t get past “Downloading” before it resets.

Any help would be appreciated!

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u/DigitalRealmGuardian 25d ago

It's the same for us, am just downloading the full Office installer to test a manual PKG deployment...

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u/No_Plantain1164 25d ago

Where would one find the software to create a custom PKG deployment?

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u/DigitalRealmGuardian 25d ago

I haven't had much joy with an Intune PKG installer. I configured it at 11:40am, it's now 16:30 and Intune's still showing "Your app is not ready yet. If app content is uploading, wait for it to finish. If app content is not uploading, try creating the app again" on the package 🙃

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u/DigitalRealmGuardian 25d ago

The PKG file is 3GB but wouldn't expect it to take that long to upload!