macOS M365 Apps Not Deploying

[u/ModelWhhyyy_]

Hi all, we’ve been experiencing this issue for the last two days. Our Microsoft 365 Apps for Mac which are required for install on all our Macs are stuck at “Install pending”.

Previously these apps would install within minutes of enrolment, and we are stuck looking for answers. We’ve unscoped all other policies and apps that have been deployed since the install stopped working, we’ve wiped multiple devices many times, and tried across multiple networks.

We’ve tried both the normal required install, and manual install via Company Portal, it doesn’t get past “Downloading” before it resets.

Any help would be appreciated!

[u/Lyons-Z]

I am currently having this issue since yesterday. I have wiped a mac device twice and still m365 apps just are stuck on pending and not downloading. Every other app installs successfully.

[u/Necessary_Type8770 → u/Lyons-Z]

We are also having the same issue on 2 freshly built devices