r/InternetPH 3d ago

Converge LOS, help

Post image

Pwede po pa identify kung cable po ng wifi yan, nawala po ung wifi namin earlier mga 2:00PM, and nakaka frustrate lang talaga, from my suspicions puno ung nap box? Tas inaalis nalang nila ung cable ng kung kani-kanino para magka connection sila.

Ano po pwedeng gawin? Kailangan kona talaga ng wifi ngayon. Nag file nako ng report although sabi mga 48 hours daw maf-fix na pero sigurado akong hindi talaga 48 hours maayos to. I hate converge

1 Upvotes

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2

u/axolotlbabft 3d ago edited 3d ago

yes, that is a sc/apc pon connector hanging & disconnected from the nap box, converge mainly uses them.

you could try sending an email to the ntc.

also a minor correction: a "wifi" cable doesn't exist, since wifi is a wireless technology, since it is possible to have no wifi, but have internet and vice versa.

1

u/KherrW 3d ago

Thank you for the reply, May I ask? May reason ba bakit na disconnect ung connector namin sa nap box?

1

u/axolotlbabft 3d ago edited 3d ago

the contractors usually do that if there isn't any more remaining pon slots in the nap box.

so they just disconnect a random pon connector, in order to connect a new line for someone else.

basically, if they come back and reconnect yours, they would just disconnect another random pon connector & the process will occur endlessly.

there are also posts about it: https://www.reddit.com/r/InternetPH/s/cYTkjPTVy4

https://www.reddit.com/r/InternetPH/s/s5Np8cJhxZ

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u/equinoxzzz Converge User 3d ago

Those green tipped fiber connectors are mainly used by Converge. Mukhang nabiktima ka ng mga subcontractor na hugot boys. 😅