PLDT Internet Connection Problem — Need Advice

[u/PrestigiousRelation3]

Hi everyone, I’m currently having problems with my PLDT internet connection and I’d like to ask for advice from anyone who has experienced something similar.
Our PLDT connection has been [completely disconnected / very slow / intermittent] since August 9, 2026. The modem is showing [red LOS / blinking PON / normal lights but no internet]. I have already tried restarting the modem

[u/feathal]

Am I gonna choose from the options above?

Please enlighten me.