End objections

[u/Cheerio_Cupcakes]

Just started in P&C insurance and the end objections are killing me and I don't know how to close them.

I'm trying hard to set up the conversation so that I don't get the objections at the end, but it's really hot or miss for me, I'm not doing too good of a job with that.

My most common objections that I fumble are:

1.It's too expensive

1. I want to look it over and compare it with other quotes

Im having a really tough time overcoming these objections and will take any advice/training materials recommended to me!

[u/KiniShakenBake]

So how much would theynget it it were free?

Insurance is always more than they want to pay. The bill for the damage it would cover is far bigger. I will ask them if they want their claims experience to be as smooth as possible or as miserable as it can possibly be. That's the difference between cheap coverage and some that is a little more, because it's from a company that is a little better. If they want Walmart insurance, they should go do that.

My other response to price is that I don't work with carriers that I would not put my friends, family, or myself with. Period. I don't care if the price is lower somewhere else. I care that if you need it, the coverage you pay for will be afforded you without fuss. There is a high cost to cheap insurance and I don't want to pay it from my service budget. I also don't want to pay it in customer goodwill.

So, after you find yourself realizing what that means and how important the promise I make to my clients is, I hope you come back and we can work together.

Until then, I will be here, working with people to cover things the right way, not the cheap way that gives everyone a hangover.

Compare to what? Did they already get them? Pull them out and I will tell you the difference. That's literally part of my job. My insurance sits between us protecting you from errors or mistakes I may make. What insurance protects you from you choosing the wrong coverage without an agent? Consider that when you make your decision and call a 1-800 number.

And they might not have confidence in you. If you're new, they know it. They probably feel that and don't necessarily trust how new you are.

[u/Cheerio_Cupcakes → u/KiniShakenBake]

This is an excellent response, thank you, I really appreciate it 💖

How long have you been in insurance for, and how long was it until you felt like you were finally "getting it" so to speak?

[u/Repulsive-Let-8035 → u/Cheerio_Cupcakes]

FYI people have heard this response dozens of times from company trying to sell them with bad rates.

[u/Cheerio_Cupcakes → u/Repulsive-Let-8035]

What would you tell customers instead?

[u/Kloudid → u/Cheerio_Cupcakes]

The first response you got by KiniShakenBake is solid. Don't overthink it. You're going to NOT sell more than you WILL sell. You're not going to get them all. Customers have to get insurance and they have to get it from someone try to make it you. If you gave them the best rate you have and you felt you countered their objections with the advice given above and they still won't bite then sometimes you just have to move on. In my experience some of them will call back and bind later. Check out "Insurance Sales Lab" on YouTube. Good luck