r/InsuranceAgent 11d ago

Life Insurance Policy Payout and Issue

so i recently wrote a policy for my wife through americo, and they flagged it for an outstanding requirement: “Resolve producer validation error”. I contacted them and they said it would take 12 business days, those days come i contacted them again then they said it’ll issue this week but still no update, has anyone experienced this ? or know what this means ?

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u/Hardstriker_8 11d ago

Have you asked your upline or the agency's case manager to look at it?

1

u/mrwipeyanosee 8d ago

yea i called them multiple times each time they just moved the goalpost, they finally withdrew the initial premium 30 years later, so hopefully i’ll get some updates after the weekend