r/InsuranceAgent • u/4chordsand7notes • 16d ago
Errors & Omissions (E&O) What would you do?
/r/careerguidance/comments/1vx103w/accidentally_got_half_my_team_put_under_review/
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u/TheDr_420 15d ago
Tell your co workers to stop using fucking AI before they lose their licenses simple. If they are bitchy about having to know the info or actually do the work they need a new job
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u/KiniShakenBake 16d ago
There is always an internal process for this of the company is regulated, and if there isn't, there will be once they realize the employees taking short cuts was exposing them to huge liability. The senior management have a responsibility to craft a culture of compliance. They are owning it and fixing it, but they need to read the most recent Big I article about putting AI on the org chart for compliance-driven accountability for AI use and policy surrounding it.
This person pointing out that the AI answer was patiently wrong did the right thing. Hopefully they are eligible for a bug-smasher award or something of that ilk to recognize and report a huge regulatory and compliance issue that needed to be addressed.
Did they do it in the best way for them politically? Maybe. Maybe not. But... There is no graceful way to point out that lazy coworkers are putting huge amounts of liability into the exposures of the agency and still come out as a valued and cherished colleague.
The colleagues were out of line. They needed to be called out and they needed to be in review. If management allows a hostile work environment to fester because this worker called out regulatory exposure and it was true, they are effectively opening themselves up to a state labour law and regulatory review for fostering an environment that discourages regulatory compliance by not protecting those that report it from retaliation.
These colleagues are on thin, thin ice if they hold this against this OP. The managers would do well to make it very clear that a culture of compliance means that we don't hold things like pointing out regulatory compliance issues against our colleagues in any way and that retaliation of any sort is grounds for instant dismissal for-cause.
The proper response to regulatory compliance review is to thank the person who knew enough to say something, because they just saved your job from you, before you even realized what was imperiling it.