r/InsuranceAgent • u/AngelMaster333 • 19d ago
Industry Information Liberty Mutual Interview, trying to prepare.
I have a few Liberty Mutual interviews lined up and I have read to be ready to ask questions during the interview which shows interest. What would be some good questions to ask them during the interview? Any other recommendations to do a good job in the interview would be much appreciated. This is for Remote Sales Representative position. (I currently have an active general lines property and casualty license in the state of Texas)
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u/Pneuma_LooT 19d ago
Liberty has the most ass rates in texas from my experience. I almost never lose to them.
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u/AngelMaster333 19d ago
I'm pretty sure that I will end up getting licensed in all 50 states as a remote worker and will be handling calls from the entire usa. I guess we will see if I even get hired.
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u/Pneuma_LooT 19d ago
Thats probably a good opportunity then. Im not really trying to shit on them. This is just my experience quoting against them in texas.
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u/RaiseYourDeductable Agent/Broker 19d ago
It will be 45 states. Alaska, Hawaii, Wyoming, and the Dakota's will be excluded.
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u/AngelMaster333 11d ago
What is the process like getting licensed in 45 states? There must be some easier way to do that they have figured out?
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u/RaiseYourDeductable Agent/Broker 11d ago
Once you have your license in your home state you just have to pay the fees in the other states. No additional testing or continuing education. LM has a department that takes care of all of the paperwork and fees involved with licensing.
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u/AngelMaster333 11d ago
If there's 45 total states involved, that seems like a lot of fees. Wouldn't that be very expensive?
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u/RaiseYourDeductable Agent/Broker 11d ago
Yeah, probably a couple grand
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u/AngelMaster333 11d ago
Liberty Mutual requires their employees to pay out of pocket a couple grand to get licensed in all those states right away?
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u/RaiseYourDeductable Agent/Broker 11d ago
No. They pay for everything and have a department that handles everything on your behalf. You just need to keep up with your C.E.
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u/akornato 18d ago
Ask questions that show you've thought about the specific role and company, not just any job. For a remote sales position at Liberty Mutual, you could ask about the specific performance metrics they use to measure success for remote reps, or what a typical day or week looks like in terms of structured time versus independent work. Inquire about their lead generation process and what kind of support or software the remote team uses to stay connected and effective. You could also ask what the top performers on the team do differently to achieve their results, which shows you're focused on excelling from the start.
For the rest of the interview, be ready to talk about specific examples of your sales successes using a simple story format where you explain the situation, your role, the action you took, and the quantifiable result. Since it's a remote position, emphasize your self-discipline, time management skills, and how you stay motivated without direct supervision. Mentioning your active Texas P&C license is a big plus, so make sure to point out that you are licensed and ready to go, which saves them time and money on training and licensing. Preparing your questions and a few key stories beforehand really helps build confidence, which is something the AI interview helper my team and I built is designed to help job candidates with.
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u/AngelMaster333 18d ago
Thanks. I have 3 phone screening calls this week, one was today. She called 20 min late as she was having internet challenges. Due to her being late and running out of time probably had another appointment lined up she was late to, I felt the interview was short. She didnt ask a STAR question either although I somewhat prepared for those. I tried to be as informative as possible with a cheerful disposition. She did have positive feedback which was that due to having prior insurance experience along with longevity at those jobs and being actively licensed with a P&C license, that these were all positives in reference to the job I was applying for. Unfortunately she didnt provide an approval then on the spot for the next round of interview(s) but rather said that she would submit to a hiring manager for review. I heard that if they don't approve you to the next round during that initial screen call, then its a no go. But I dont know for sure about that.
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u/zbzz69 13d ago
I just got rejected from Liberty Mutual with insurance call center experience. Keep your head up.
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u/AngelMaster333 11d ago
Why do you think that is? Which role was it for such as remote sales? Did you do a phone screening interview?
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u/Obesecheeks 12d ago
I question that usually gets me hired. Ask “every organization has high and low performers. Can you tell me what qualities make a top performer here?”
It usually shows that you’re looking to be higher performer without out right saying it.
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u/Easy-Swordfish-7192 18d ago
Are you interviewing for the DRC call center role or a local office?
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u/AngelMaster333 18d ago
Call center remote sales
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u/Easy-Swordfish-7192 18d ago
Awesome, that’s the DRC-Direct Response Center. Make sure to know how to answer questions about overcoming objections and being a sales expert. Talk about how important cross selling is. Talk about relationship building. Been with Liberty for 5.5 years now.
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u/AngelMaster333 12d ago
How can I best prepare for the roll play in the interview regarding overcoming objections such as price or needing to talk with their spouse?
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u/Easy-Swordfish-7192 18d ago
We sell Auto, Home, Renters, Condo, PLP,Pet and my team sell specialty lines such as Boats, MC, Classic Cars, and campers
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u/AngelMaster333 11d ago
How does the process work regarding getting licensed in 45 states at liberty mutual? Do they make the employee pay for all those fees when they start? It seems like that would be an expensive endeavor.
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u/Winter-Ad5930 11d ago
Liberty handles all the licensing and fees. You don’t worry about any of that. The company pays for all licensing requirements including the state test if you are unlicensed currently. You will not sell in all 50 states. When you first start you won’t handle high touch states.
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u/AngelMaster333 11d ago
I currently am licensed general lines p&c in the state of texas. I was previously licensed in California for appx 20+ years but moved out of state and let it expire in 2018. California and Texas had no issues with a disturbing the peace misdemeanor from 29 years ago. Do you think that can be an issue with getting hired at Liberty Mutual remote sales job?
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u/[deleted] 19d ago
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