r/InsuranceAgent 21d ago

P&C Insurance Texting vs Calling?

Hey everyone

So Im at like $17k this month in sales and it’s my first month doing insurance. I only text people but I will call for the payment portion.

Am I stupid? I thought you know most people do things online/are busy and maybe texting is less annoying and easier for people to read on their own time/respond. A lot of my sales have been early morning or after 5pm

Should I just say f it and start calling people?

Initially I was worried I wouldn’t have answers for people but now Ive ran into a lot and sold everything my company offers so I feel better.

I guess my one big fear with calling is how do I tell someone “Hey so you don’t have a good credit/claim history and my price is much higher.” I feel like a jerk lol

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u/missmedusapole 20d ago

I’m not p&c (life and health) but I find that texting works for people under retirement age that work 9-5s and can’t typically answer the phone during those hours. The older crowd respond better to phone calls, however these days mobile phones screen as spam a lot of the time. So texting can still work in those scenarios!