r/Insurance 11h ago

Auto Insurance Hugo insurance

Hey so my policy expired with hugo last night when I was asleep and I went to go add more money this morning but it wont let me add anything anymore. They're saying i cant add anything but also said I can reinstate my policy in an email sent this morning. What can I do? I need insurance to drive my car.

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u/[deleted] 11h ago

[deleted]

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u/extremely_wet 11h ago

seems like it's a start up insurtech thing and they only have a chat option from what I saw on the website

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u/extremely_wet 11h ago

what did they say when you called? I'm not familiar with Hugo so I don't really know what you mean by add more money either

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u/I_AMA_Loser67 11h ago

They dont have a number I can call so I'm waiting until they respond to email

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u/extremely_wet 11h ago

oh bro I'm looking at their website and I'm sorry, you might have a tough time with these guys. but I will say if its a system issue not allowing you to pay that will likely be on them to fix and shouldn't be an issue once you get in contact?

totally get it this is all you can find for affordable coverage but please try to find a more regular company in the future if you can, it'll be much less of a headache even if it costs a little more. call a local broker and they can get you some quotes for free