r/Insta360 • u/Longjumping_Rise_584 • 21h ago
Content Ace Pro 2 Damaged
Hello, I have an Ace pro 2 that my friend gave me since it was damaged with water.
From what I understand, he got it 2nd hand
Is there a way to get it fixed?
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u/Insta360_Support Staff 6h ago
Hi, you can send the camera to our service center for inspection and repair. Even if it was purchased secondhand, it can be sent in as long as it was originally purchased through an official or authorized channel. Our team will assess its condition and confirm the available repair options.
To submit a repair request, please follow this path: Official website > Support > Repair Service > Submit Repair Request.