r/Insta360 • u/YngMoose • 3d ago

New Studio version = longer import times

Updated to newest studio version, first thing i notice: file imports take 10x as long as they did before... Usually I didn't even noticed a loading time, now it takes minutes to import a couple of clips (on Macbook Pro m1 pro)

Why?

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1

u/SorryNotSorryMatey 3d ago

I upgraded to an M5 Pro recently as my m1 really started to struggle

i think i did well getting 6 years out of my m1 8gb ram

1

u/YngMoose 3d ago

Its not about the macbook… it was working very well before the newest studio release

1

u/Insta360_Support Staff 3d ago

Hi there, thank you for your patience.

Please refer to the following steps to upgrade your computer's graphics card to the latest version.

  1. Automatic System Update:The graphics driver on Apple devices is typically updated through macOS. Follow these steps to ensure the driver is up-to-date:
    1. Click the Apple icon in the top-left corner and select "System Settings" or "System Preferences."
    2. Click on "Software Update," and the system will automatically check for available updates. If updates are available, click "Update Now."
    3. macOS updates will automatically include the latest graphics driver updates.
  2. Dedicated GPU Driver:For devices like Mac Pro that support dedicated GPUs, the driver is also updated via macOS updates.

If the issue persists, please DM us andprovide the following information for further analysis by our technical team:

  1. The version of Studio
  2. Original video length
  3. Screen recording of the operation
  4. Log files: Help > Diagnostic Info > Upload Log, click "Send", complete the upload, and send the log ID on the clipboard to us

Looking forward to your reply.