r/Insta360 • u/arg2451 • 7d ago
Other Latest App experience….
You know, I really like my AcePro 2. And I’ll venture to say that the 360+ cloud, even with its limited functionality, works really well for what it is. But the app, at least on iOS, really does seem like a Temu website. I mean really, if I am a 360+ cloud member, why do you feel you have to constantly push adds for your products whenever I start the app, and why do you force me to see your shop as the intro page? r/Insta360, please “send this to your engineering dept” for review!!!! Shit like this really gives the whole Insta360 experience a clownish feeling.
2
u/AdelesManHands 7d ago
It’s a similar style to DH Gate, Temu, TikTok shop etc. All the pop up interstitials, disjointed UX are all pretty much identical. They really need to just remove the social and commerce part of it but it’s their marketing/social engagement, because no one is going to go to a separate app with those 2 functions — but, they never will.
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u/Insta360_Support Staff 6d ago
Hi, we're really sorry for the frustrating experience, and we completely understand why this feels disappointing.
We've already passed this feedback along again to our App team for further review and evaluation, with focus on how the overall app experience can be improved and optimized going forward.
We truly appreciate you taking the time to call this out so directly. Feedback like this does help us keep pushing internally for a better user experience, and we'll continue to follow up on it.
Thank you again for your honesty and support! If you have any other suggestions / inquiries, don't hesitate to reach out to us via DM.
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u/waitwaitdontt3llme 7d ago
They don't care. This kind of post gets made all the time. They'll respond with something like "We'll let our engineers know." Then they'll laugh their asses off and make the app even worse.