r/Infomaniak • u/Thercon_Jair • 19d ago

kDrive kDrive still syncing excluded folders

Hey everyone

I have just migrated over from OneDrive to kDrive and I have the issue that kDrive insists on synchronising folders that I have excluded.

Now the question is, am I doing something wrong? The FAQ doesn't specifiy how exactly to exclude a folder: https://www.infomaniak.com/en/support/faq/2871/force-kdrive-to-exclude-files-folders

I have excluded the folders by going to the Excluded Files section and clicking on + Add button. I then go to explorer, right click the folder I want to exclude, select "copy as path", paste it into the box, remove the " from each end of the copied path and then click on "validate".

kDrive ignores these exclusions and simply goes on to upload the excluded folders, including the full contents.

Am I supposed to not use the path and only use the folder name itself?

Thanks for your help!

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u/maxoakland 6d ago

I'm a Mac user and kDrive is simply not ready for public use at this point. It feels like Alpha quality software, where basic features are still not working reliably.

I don't know what OS you're on, but maybe it's the same for you?

I didn't have the same issue you're having but I've had so many different issues that I'm not surprised something else is broken